Digital Specialist

ID
2020-10292
Job Locations
US-CA-San Francisco

 

At First Republic, we care about our people. Founded in 1985, we offer extraordinary client service in private banking, private business banking and private wealth management. We believe that personal connections are everything and our success is driven by the relationships we form with our colleagues and clients. You’ll always feel empowered and valued here. 

 

Incredible teams doing exceptional work, every day

The Digital Channels team is responsible for client focused digital experiences that support our Consumer Private Banking, Corporate, and Private Wealth Management businesses. We are seeking a dynamic, organized leader to play a key role in supporting these efforts amidst the rapidly changing digital servicing and sales landscape.

 

Common goals, uncommon potential

As a Digital Banking Associate II, you’ll provide support for the Bank’s client-facing digital products. In this position, you’ll have the opportunity to master the relevant cash management platforms: Banking Online, Corporate Online, Mobile Banking, Remote Deposit Capture, Lockbox and Automated Clearing House.

 

What you’ll do as a Digital Specialist:

  • Work with our sales teams to ensure a smooth onboarding process for new clients.
  • Learn prospective clients’ needs and tailor digital solutions based on what will serve them best.
  • Work with existing clients, identifying their banking needs and introducing solutions to them that will ensure a richer banking experience. Through proactive engagement, work to ensure that the company delivers the same extraordinary service through the digital channels as our clients expect face to face.
  • Working closely with our Preferred Banking and Relationship Management teams, gain exposure to First Republic’s unique relationship-driven culture.
  • Partner with the Bank’s product development teams, using client feedback when making decisions about future product offerings.
  • Take time to be mentored and learn about First Republic’s private banking, lending and wealth management products.
  • Manage your own schedule and work on ad hoc projects with various departments across the Bank.
  • Develop a network within the Bank. This often leads to full-time employment after completion of the Associate Program.

 

You could be a great fit if you have:

  • An associate degree (preferred)
  • Computer skills
  • Sales, customer service and/or teaching experience (preferred)
  • The ability to review and analyze data reports and manuals
  • Excellent communication skills
  • Exceptional interpersonal skills, with the ability to excel in a team environment as well as on your own
  • Strong organizational and prioritization skills
  • Self-motivation and the ability to work toward a stated objective without direct daily oversight

 

Job Demands:

  • Must be able to review and analyze data reports and manuals; must be computer proficient.
  • Must be able to communicate effectively via telephone and in person.

 

Own your work and your career - apply now

Are you willing to take initiative and make decisions? Are you willing to go the extra mile because you love what you do and how you can contribute as a team? Do you want the freedom to grow and the opportunity to take charge of your own career? If so, then come join us.

 

We want hard working team players. You’ll have the independence to learn, lead and drive change. A culture of extraordinary service, empowerment and stability—that’s the First Republic way. Come join us!

 

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. The Company is an equal opportunity employer. In this regard, the Company makes reasonable accommodations for qualified applicants and employees with disabilities in order to enable them to perform all essential job functions, unless doing so creates an undue hardship.

 

First Republic is subject to federal laws that restrict the employment of individuals with certain types of criminal histories, including FDIA Section 19 and FINRA. To the extent not inconsistent with our obligations under those federal laws and regulations, First Republic will consider qualified candidates with criminal histories in a manner consistent with the Los Angeles and San Francisco ban-the-box laws.

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