Contingent Salesforce Business Analyst

ID
2020-10580
Job Locations
US-CA-San Francisco

 

At First Republic, we care about our people. Founded in 1985, we offer extraordinary client service in private banking, private business banking and private wealth management. We believe that personal connections are everything and our success is driven by the relationships we form with our colleagues and clients. You’ll always feel empowered and valued here. 

 

Incredible teams doing exceptional work, every day

In Technology, we support First Republic’s employees and clients through the acquisition, integration and management of the Bank’s information technology systems and services. We drive innovation and explore emerging technologies so our people can be productive and focus on what matters most – providing extraordinary service.

 

The Business/QA Analyst creates, grows and manages the team maintaining day-to-day operations of CRM/CLM technology, as well as evolving along with the changing needs of the businesses.  Resource will work with core business owners and users across the spectrum of the FRB teams and be the liaison between technology teams (internal and vendor) and business during business hours. Other major duties include managing data reporting and analysis projects, working with audit department and related requests, supporting continued development of the systems support team via support of the Product Owner and their requirements from definition through functional and end to end testing.  The position must have strong analysis, communication and systems integration experience of 6 or more years in supporting applications and project management.

 

What you’ll do as a Business/QA Analyst:

  • Collaborate with cross-functional teams and having subject matter expertise in CRM tools and client onboarding workflows is key requirement. 
  • Responsible for system stability for existing and currently deployed applications within CLM Technology Support environment.
  • This role requires understanding of Salesforce, nCino, lending, Skience and custodial platforms.
  • Must have the ability to interact with senior executive leadership and present thought leadership in clear and concise manner.

 

Job Demands:

  • Must be able to review and analyze data reports and manuals; must be computer proficient.
  • Must be able to communicate effectively via telephone and in person.

 

Own your work and your career - apply now

Are you willing to take initiative and make decisions? Are you willing to go the extra mile because you love what you do and how you can contribute as a team? Do you want the freedom to grow and the opportunity to take charge of your own career? If so, then come join us.

 

We want hard working team players. You’ll have the independence to learn, lead and drive change. A culture of extraordinary service, empowerment and stability—that’s the First Republic way. Come join us!

 

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. The Company is an equal opportunity employer. In this regard, the Company makes reasonable accommodations for qualified applicants and employees with disabilities in order to enable them to perform all essential job functions, unless doing so creates an undue hardship.

 

First Republic is subject to federal laws that restrict the employment of individuals with certain types of criminal histories, including FDIA Section 19 and FINRA. To the extent not inconsistent with our obligations under those federal laws and regulations, First Republic will consider qualified candidates with criminal histories in a manner consistent with the Los Angeles and San Francisco ban-the-box laws.

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