Cash Analyst I

ID
2022-15671
Job Locations
US-CA-San Francisco

 

At First Republic, we care about our people. Founded in 1985, we offer extraordinary client service in private banking, private business banking and private wealth management. We believe that personal connections are everything and our success is driven by the relationships we form with our colleagues and clients. You’ll always feel empowered and valued here. 

 

Incredible teams doing exceptional work, every day

The Deposit Services team provides operational support to First Republic clients, both external and internal. We move quickly to serve our clients’ needs so that their financial transactions are handled with ease and efficiency. As ambassadors of First Republic’s high standard of extraordinary service, we are key drivers of the long-term relationships we build with our colleagues and clients.  In Deposit Services, we are committed to growing and evolving First Republic and its culture by attracting, retaining and supporting our most valuable resource: people.  Providing our clients with extraordinary service is our commitment; their satisfaction is our reward.

 

The Cash Analyst I is responsible for placing and tracking cash orders for ATMs, and for a variety of cash dispensing units, for Preferred Banking Offices/Client Services requests.  As a Cash Analyst you will interact with an assortment of cash equipment and service vendors to ensure their deliverables are successfully met and you will support automated cash equipment installations and corporate projects tasks as assigned.  

 

What you’ll do as a Cash Analyst I:

  • Receive cash order requests for ATMs and/or cash dispenser installations.
  • Place cash orders for Preferred Banking Offices (PBO) and Preferred Banking Client Services (PBCS).
  • Ensure cash order requests are within order authority limits.
  • Order cash from Federal Reserve, Bank of America, Brinks, or Loomis.
  • Review cash totals for ATMs, cash dispensers, PBO and PBCS’s to ensure adequate cash levels.
  • Track cash requests from order placement to delivery.
  • Resolve cash delivery and/or pickup issues.
  • Coordinate all onsite or offsite ATM and cash servicing, including adding and removing servicing locations.
  • Reconcile and process daily ATM settlement, GL accounts, and monthly certifications.
  • Process special cash orders and change standing cash orders for PBO and PBCS needs.
  • Journal all daily replenishments and work with cash accounting to research and resolve various cash discrepancies including filing claims with vendors.
  • Work in conjunction with Shared Services to review and research invoices due to missed service levels.
  • May coordinate and conduct monthly cash vendor performance service meetings.
  • Assist and/or escalate any customer service-related issues pertaining to cash equipment.
  • Use ATM system application tools to assist, identify, and investigate escalated ATM and cash related service issues to resolution or propose solutions.
  • Work with internal departments and outside vendors on cash related projects and initiatives.
  • Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

 

You could be a great fit if you have:  

  • A minimum of 1-3 years of experience in Banking or ATM Operations
  • Teller, Lead Teller, and/or Cash Management experience preferred
  • Technical and operational knowledge of ATMs preferred.
  • Prior accounting, cash operations, or teller experience preferred.
  • Excellent communication and team building skills
  • Proficiency in all Microsoft suite of products, especially with Excel
  • Detail orientation and ability to handle multiple tasks concurrently
  • Strong sense of urgency and superior client service skills.
  • Flexible and able to change direction quickly.
  • Comfortable in a fast-paced environment.
  • Ability to handle confidential information and has the judgement to escalate issues when appropriate.

We believe that a diverse range of backgrounds and ideas has and will continue to be fundamental to the future success of First Republic. 

 

If you are curious to learn more about this opportunity, we'd love to hear from you.

 

Job Demands:

  • Must be able to review and analyze data reports and manuals; must be computer proficient.
  • Must be able to communicate effectively via telephone and in person.

 

Own your work and your career — apply now

Are you willing to go the extra mile because you love what you do and how you can contribute as a team? Do you want the freedom to grow and the opportunity to take charge of your own career?  If so, then come join us.

 

We want hard working team players. You’ll have the independence to learn, lead and drive change. A culture of extraordinary service, empowerment and stability — that’s the First Republic way.

 

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. The Company is an equal opportunity employer. In this regard, the Company makes reasonable accommodations for qualified applicants and employees with disabilities in order to enable them to perform all essential job functions, unless doing so creates an undue hardship.

 

First Republic is subject to federal laws that restrict the employment of individuals with certain types of criminal histories, including FDIA Section 19 and FINRA. To the extent not inconsistent with our obligations under those federal laws and regulations, First Republic will consider qualified candidates with criminal histories in a manner consistent with the Los Angeles and San Francisco ban-the-box laws.

 

For New York City-based roles: Mayor Bill de Blasio announced that, effective December 27, 2021, all private sector employers?in New York City will be required to ensure that their employees are vaccinated against COVID-19 to attend work in the office. Reasonable Medical or Religious Accommodations may be requested if applicable to you. Please view New York’s Guidance on Accommodations for Workers for more information.

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