Instructional Designer

ID
2022-16444
Job Locations
US-NY-New York | US-CA-San Francisco | US-CA-San Francisco
Category
Deposit Services

 

At First Republic, we care about our people. Founded in 1985, we offer extraordinary client service in private banking, private business banking and private wealth management. We believe that personal connections are everything and our success is driven by the relationships we form with our colleagues and clients. You’ll always feel empowered and valued here. 

 

Incredible teams doing exceptional work, every day

The Deposit Services team provides operational support to First Republic clients, both external and internal. We move quickly to serve our clients’ needs so that their financial transactions are handled with ease and efficiency. As ambassadors of First Republic’s high standard of extraordinary service, we are key drivers of the long-term relationships we build with our colleagues and clients. In Deposit Services, we are committed to growing and
evolving First Republic and its culture by attracting, retaining and supporting our most valuable resource: people. Providing our clients with extraordinary service is our commitment; their satisfaction is our reward.

 

Common goals, uncommon potential

The Instructional Designer will support the Deposit Services Training Team by producing training materials, managing training-related projects, and continuously updating existing modules to ensure parity with new processes, procedures, and systems as they are deployed. This position will involve working with the Deposit Services training facilitation team to develop to and produce user guides, leader guides, PowerPoint presentations, and other course documents necessary for a successful training program. This person is
responsible for delivering materials that are within First Republic's branding standards while maintaining a high level of accuracy and user engagement. The ideal candidate will be fluent in designing engaging materials in Word, PowerPoint, Adobe Acrobat, and other authoring tools and will have a strong understanding of Adult Learning Theory and Instructional Design. The position reports directly to the Manager of Instructional Design

 

What you’ll do as a Instructional Designer:

  • Develop and maintain new training materials, including participant workbooks, facilitator guides, activities, self-study modules, databases, and reports.
  • Ensure that existing modules are up to date by remaining current on First Republic policies, procedures, and systems. Make adjustments to existing materials as needed.
  • Work with the Manager of Instructional Design and other leadership to plan and prioritize training projects.
  • Work with business partners, contractors, or First Republic vendors to develop and execute training projects.
  • Own projects and assignments holistically from end to end.
  • Use a variety of instructional methods to ensure maximum delivery effectiveness.
  • When necessary, ensure revisioning, archiving, and distribution of materials is done in an effective and consistent manner.
  • Adhere to the applicable federal and state laws, regulations and guidance, including those related to anti-money laundering (e.g., Bank Secrecy Act, US PATRIOT Act, etc.), as well as Bank policies and procedures.
  • Identify and report suspicious activity to the Anti-Money Laundering Officer.
  • Know and verify the identity of any client who enters into a relationship with the Bank.
  • Perform other duties and responsibilities as required or assigned by supervisor.

 

You could be a great fit if you have:

  • Undergraduate degree preferred. 
  • Prior professional experience in a learning and development role or a proven track record of performance in a related field.
  • Can rapidly produce elegant and effective materials which meet First Republic's branding standards.
  • Excellent time management skills; comfortable multitasking and managing multiple projects simultaneously. 
  • Ability to navigate ambiguous or uncertain situations with ease and confidence.
  • Highly independent and can achieve results with little or no oversight.
  • Able to confidently work with numerous business partners at all levels of the organization and skillfully build consensus when needed.
  • Demonstrates excellent verbal and written communication skills; is able to speak articulately.
  • Comfortable with financial service technology and systems; can quickly learn new systems when needed.
  • Detail-oriented and can work effectively in a fast-paced environment.
  • Professional certifications in Learning Theory, Performance Management, Instructional Design, e-Learning applications, or other related disciplines a plus.
We believe that a diverse range of backgrounds and ideas has and will continue to be fundamental to the future success of First Republic. 

 

If you are curious to learn more about this opportunity, we'd love to hear from you.

 

Job Demands:

  • Must be willing to travel domestically if necessary, for a specific project or deadline.
  • Demonstrated expertise in the Microsoft Office suite of products
  • Experience in Adobe Captivate or Articulate a plus.
  • Capable of developing polished materials appropriate for a Bank-wide audience.
  • May be required to lift 25 – 50 lbs.

 

Own your work and your career - apply now

Are you willing to take initiative and make decisions? Are you willing to go the extra mile because you love what you do and how you can contribute as a team? Do you want the freedom to grow and the opportunity to take charge of your own career? If so, then come join us.

 

We want hard working team players. You’ll have the independence to learn, lead and drive change. A culture of extraordinary service, empowerment and stability—that’s the First Republic way. Come join us!

 

If you are curious to learn more about this opportunity, we'd love to hear from you.

 

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. The Company is an equal opportunity employer. In this regard, the Company makes reasonable accommodations for qualified applicants and employees with disabilities in order to enable them to perform all essential job functions, unless doing so creates an undue hardship.

 

First Republic is subject to federal laws that restrict the employment of individuals with certain types of criminal histories, including FDIA Section 19 and FINRA. To the extent not inconsistent with our obligations under those federal laws and regulations, First Republic will consider qualified candidates with criminal histories in a manner consistent with the Los Angeles and San Francisco ban-the-box laws.

 

For New York City-based roles: effective December 27, 2021, all private sector employers in New York City will be required to ensure that their employees are vaccinated against COVID-19 to attend work in the office. Reasonable Medical or Religious Accommodations may be requested if applicable to you. Please view New York’s Guidance on Accommodations for Workers for more information.

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