First Republic is an ultra-high-touch bank that provides extraordinary client service. We believe that one-on-one interactions build lasting relationships. We move quickly to serve our clients’ needs so that their financial transactions are handled with ease and efficiency. Client trust and security are paramount in our line of business. Ultimately, our goal is unsurpassed client satisfaction which will lead to personal referrals – our number one source of new business.
We recognize that our competitive advantage starts with our people and our culture. At First Republic, we work hard and move quickly as a very coordinated team. If you are looking for an opportunity to grow and contribute in a fun, fast-paced environment, First Republic is the place for you. We have exceptional people focused on providing extraordinary service.
The Client Experience Associate is responsible for answering & directing all incoming calls to the office's main phone number, greeting clients/guests, scheduling and maintaining conference room calendars, and distributing incoming mail and other deliveries.
The Client Experience Associate works as a member of the Administrative Services Department to assist with the day-to-day office operations, and provides support to the local regional managers. This individual will have strong communication skills for directing and coordinating a variety of projects, and will assist in maintaining a professional work environment. This includes the daily maintenance and stocking of all pantry and supply rooms. This individual must be highly customer service-oriented and courteous to all individuals that come into the office.
KEY SKILLS, KNOWLEDGE AND ABILITIES: