First Republic Bank

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Items Processing Specialist

Items Processing Specialist

ID 
2017-4671
Job Locations 
US-MA-Boston
Category 
Deposit Services

More information about this job

Overview

First Republic is an ultra-high-touch bank that provides extraordinary client service. We believe that one-on-one interactions build lasting relationships. We move quickly to serve our clients’ needs so that their financial transactions are handled with ease and efficiency. Client trust and security are paramount in our line of business. Ultimately, our goal is unsurpassed client satisfaction which will lead to personal referrals – our number one source of new business. We recognize that our competitive advantage starts with our people and our culture. At First Republic, we work hard and move quickly as a very coordinated team. If you are looking for an opportunity to grow and contribute in a fun, fast-paced environment, First Republic is the place for you. We have exceptional people focused on providing extraordinary service.

 

Responsible for day to day operations in Item Processing.  Duties within the department include FED adjustments, collections, research, legal processes, daily balancing of inclearings, processing of return deposit items, bank by mail, brinks posting, BofA third party depository posting, support for branch image capture, signature verification and general support for preferred banking offices.

 

Provide bankers and clients a high quality of customer service relative to all facets of their business needs and deposit banking relationship.  Handle escalated issues within the department.

Responsibilities

  • Primary Duties: Be able to cross train and back-up a variety of functions within the department such as FED adjustments, inclearings, Brinks/Loomis posting, RDI's and legal processes.
  • Be responsible for the departments escalated call queue. Provide email support for preferred banking offices.
  • Completion of research requests, subpoenas for records and bank by mail processing. 
  • Daily tasks includes: Prepping and posting of bank by mail. Monitoring and updating of the research request log and completion and forwarding of research requests and subpoenas for records. 
  • Responsibilities include the following: 1) Adhering to and complying with the applicable federal and state laws, regulations and guidelines, including but not limited to the Bank Secrecy Act, US Patriot Act, etc.  2) Adhering to Bank policies and procedures 3) Completing required training and certifications 4) identifying and reporting suspicious activity to the AML Officer
  • Perform duties & responsibilities specific to department functions & activities.
  • Performs other duties & responsibilities as required or assigned by supervisor.
  • Responsibilities include the following:  1) adhering to and complying with the applicable, federal and state laws, regulations and guidance, including those related to Anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.) 2) adhering to Bank policies and procedures, 3) completing required training,  4) identifying and reporting suspicious activity to the AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank. 

Qualifications

  • Must have excellent communication and team building skills. 
  • Attention to detail and risk management skills required.
  • Prior Item Processing work experience preferred.
  • Project management experience is desired. 
  • Working knowledge of Microsoft Word, Excel and PowerPoint a must.
  • Familiarity with FED procedures and guidelines as well as a basic knowledge of the inclearing process a plus.
  • Vision must be sufficient to read data reports, manuals and computer screens.
  • Hearing must be sufficient to understand a conversation at a normal volume, including telephone calls and in person.
  • Speech must be coherent to clearly convey or exchange information, including the giving and receiving of assignments and/or directions.

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