First Republic is an ultra-high-touch bank that provides extraordinary client service. We believe that one-on-one interactions build lasting relationships. We move quickly to serve our clients’ needs so that their financial transactions are handled with ease and efficiency. Client trust and security are paramount in our line of business. Ultimately, our goal is unsurpassed client satisfaction which will lead to personal referrals – our number one source of new business. We recognize that our competitive advantage starts with our people and our culture. At First Republic, we work hard and move quickly as a very coordinated team. If you are looking for an opportunity to grow and contribute in a fun, fast-paced environment, First Republic is the place for you. We have exceptional people focused on providing extraordinary service.
Deliver extraordinary service by providing technical and transaction support, including troubleshooting and problem solving for clients using First Republic’s Cash Management products. Resolve issues involving Microsoft and Mac Operating systems, Quicken, QuickBooks, etc. Provide excellent customer service to both external and internal clients via phone, e-mail, and fax. Speak clearly and persuasively, and deliver excellent customer service by actively listening, expressing a willingness to help, probing for and identifying customer needs, giving correct information, and displaying empathy, courtesy, and sensitivity.