First Republic Bank

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Loan Servicing Specialist, Residential Lending

Loan Servicing Specialist, Residential Lending

Job Locations 
US-CA-San Francisco
US-CA-Los Angeles

More information about this job


First Republic Bank is looking for a talented, motivated lending professional to join our Loan Service team. As a Residential Lending Specialist, you will assist in the servicing of First Republic Bank’s residential loan portfolios by performing escrow analysis, real estate tax tracking, and research and resolution of tax related issues.


Additionally, you will:

  • Establish new escrow accounts, monitor existing escrow accounts to ensure timely payment of taxes, research, resolve and pay delinquent taxes, and perform annual escrow analysis.
  • Work with county taxing authorities to verify account statuses and resolve outstanding issues.
  • Respond to customer requests for information accurately and in a timely manner.
  • Perform duties and responsibilities specific to department functions and activities or as assigned by supervisor.
  • Responsibilities include the following: 1)adhering to and complying with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.); 2)adhering to Bank policies and procedures; 3) completing required training; 4) identifying and reporting potential suspicious activity to the BSA/AML Officer; and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.


  • Bachelor’s Degree preferred.
  • Must possess 2 or more years of experience in loan service or related activities, preferably in the escrow arena.
  • Must be able to successfully manage projects of a varied and complex nature.
  • Must possess working knowledge of Microsoft Office Suite, notably MS Excel.
  • Experience with loan systems such as PowerLender, TotalPlus ML, and/or OnBase a plus.
  • Must possess strong analytical, process, and people skills.
  • Must possess excellent oral and written communication skills.
  • Must possess the ability to work proactively and operate accurately and efficiently in a fast-paced environment with variable deadlines.
  • Must possess demonstrated organizational skills and a strong attention to detail.
  • Must be able to provide extraordinary service and have fun!


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