• Product Marketing Manager

    ID
    2018-5764
    Job Locations
    US-MA-Boston
    Category
    Marketing
  • Overview

    First Republic is an ultra-high-touch bank that provides extraordinary client service. We believe that one-on-one interactions build lasting relationships. We move quickly to serve our clients’ needs so that their financial transactions are handled with ease and efficiency. Client trust and security are paramount in our line of business. Ultimately, our goal is unsurpassed client satisfaction which will lead to personal referrals – our number one source of new business.

     

    We recognize that our competitive advantage starts with our people and our culture. At First Republic, we work hard and move quickly as a very coordinated team. If you are looking for an opportunity to grow and contribute in a fun, fast-paced environment, First Republic is the place for you. We have exceptional people focused on providing extraordinary service.

     

    Founded in 2014, Gradifi was created to ease the burden of student loan debt. We spend our days helping our members get out of debt faster, and we also make sure things are looking up for our employees. We offer competitive compensation, excellent benefits and a fast-paced, collaborative environment where you can focus on your professional development while achieving company goals.

     

    Gradifi, a First Republic Company, is hiring for a Product Marketing Manager to join our team and work in this cross-functional role to help shape, launch, and market our products while putting the customer first. We are looking for someone with excellent critical thinking and project management skills, and a passion for developing creative marketing solutions that meet customer needs. The Product Marketing Manager will report directly to the CMO and be responsible for product positioning, consumer research, educating and engaging our users, and driving a high quality customer experience. The right candidate will have 3-5 years experience in a product marketing role, preferably in a B2B software company.

    Responsibilities

     

    • Support development of the brand and product positioning, and assist in bringing that positioning to market, including for new features and products.
    • Build and manage an evolving suite of resources for current and prospective users, including best practice guides, webinars, and videos.
    • Take an analytical approach to optimizing user onboarding, feature adoption and education, and release management.
    • Leverage market research to better understand customer needs and represent the voice of the user in the product.
    • Develop all employee and employer client marketing materials.
    • Partner with cross-functional stakeholders including product, sales, operations, and customer service to gain insights and coordinate new product launches.
    • Security and compliance is a top priority at Gradifi and strict adherence to the policies and procedures of the Information Security Management System is mandatory.

     

    Qualifications

     

    • 4-6 years experience in product marketing, at a B2B company preferred
    • Exceptional prioritization and project management skills
    • Strong interpersonal skills with a knack for building relationships
    • Must be a self-starter and able to work and prioritize in a high-energy, fast-paced environment
    • Adept at cross-functional collaboration
    • Strong team player with a “can do” attitude, and the flexibility to jump in wherever needed
    • Creative with a demonstrated ability to solve (or approach) complex problems in a unique or innovative way
    • Comfortable with data analysis and/or working with analysts to measure marketing impact

     

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