• Operational Risk and Business Continuity Analyst

    Job Locations
    US-CA-San Francisco
  • Overview

    First Republic Bank is looking for a skilled lending operations professional with a strong operational risk and business continuity planning background to join our Lending Services (LS) Operational Risk and Internal Control team. As the Operational Risk and Business Continuity Analyst, you will provide strong oversight of the vendor management function, ensure departmental procedures are up-to-date, and facilitate and support the development, planning and testing of the business continuity plan (BCP) with the overall goal of ensuring effective governance and oversight for Lending Services. The candidate should be results-oriented and a team player.



    Within the following high level functions, you will:

    Business Continuity:

    • Develop, implement and maintain the business continuity and event management program for LS
    • Work with the Enterprise Business Continuity office to update BCP for LS
    • Update and revise the LS Business Impact Analysis
    • Develop and update departmental BCP procedure(s)
    • Manage the Call Tree testing exercise as needed
    • Develop procedures and coordinate the testing of BCP
    • Provide regular status updates to Operational Risk Director and/or Lending Services management
    • Develop and provide training, as necessary, to ensure LS personnel is aware of their roles and responsibilities
    • Participate in disaster recovery testing facilitated by enterprise Information Security as needed

    Vendor Management:

    • Liaise with enterprise Vendor Management to ensure LS adheres to program requirements
    • Liaise with business unit and enterprise Vendor Management to perform due diligence on new vendors and/or existing vendors with new engagements
    • Provide support as needed on periodic vendor reviews

    Policies and Procedures:

    • Coordinate periodic certifications of Lending Services procedures
    • Review procedures provided by LS business units
    • Coordinate updates to LS procedures as needed


    • Perform duties and responsibilities specific to department functions and activities or as assigned by supervisor


    • Bachelor’s Degree required.
    • Must possess at least 3-5 years of business continuity planning experience
    • Must possess 3-5 years of experience in loan operations or related lending experience
    • Must possess strong working knowledge of Microsoft Office Suite including MS Excel, Word, MS PowerPoint, Visio and administering MS SharePoint sites
    • Must be able to successfully manage projects of a varied and complex nature
    • Must possess strong analytical, process, and people skills
    • Must possess excellent oral and written communication skills
    • Must possess the ability to work proactively and operate accurately and efficiently in a fast-paced environment with variable deadlines
    • Must possess demonstrated organizational skills and strong attention to detail


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