First Republic Bank

Returning Candidate?

Operations Associate, New Accounts

Operations Associate, New Accounts

Job Locations 
US-CA-San Francisco
Wealth Management

More information about this job


First Republic is an ultra-high-touch bank that provides extraordinary client service. We believe that one-on-one interactions build lasting relationships. We move quickly to serve our clients’ needs so that their financial transactions are handled with ease and efficiency. Client trust and security are paramount in our line of business. Ultimately, our goal is unsurpassed client satisfaction which will lead to personal referrals – our number one source of new business.


We recognize that our competitive advantage starts with our people and our culture. At First Republic, we work hard and move quickly as a very coordinated team. If you are looking for an opportunity to grow and contribute in a fun, fast-paced environment, First Republic is the place for you. We have exceptional people focused on providing extraordinary service.


First Republic Private Wealth Management delivers customized wealth management advice and solutions to a wide range of clients, including individuals, families, foundations, and organizations.  Our mission is to listen and understand the needs of our clients, provide diverse "best of breed" alternatives, and deliver an unparalleled level of service.  The Client Service Operations team provides middle-office support to help investment professionals and clients meet their financial goals.


The Operations Associate is responsible for the integration of new investment teams and the onboarding of new clients. This responsibility includes but is not limited to new account opening and maintenance, asset movements (disbursements), account transfers (ACAT and non-ACAT), and internal client service.


  • Facilitate the client onboarding process for all new Investment Professionals.  This involves:
    • Prefilling new account paperwork.
    • Tracking exception approvals and one-off requests.
    • Setting up internal systems with all regulatory required client data.
    • Transfer statement review.
    • Account opening (Custodial & APX)
    • Processing/Tracking ACAT/Non-ACAT requests.
    • Setting up standing transfer instructions – ACH, Fed Fund Wires, Journals, Checks, etc.
    • Cost basis tracking.
    • Completing/submitting all audit related paperwork for final approval.
  • Account maintenance such as compiling reports, processing account changes, online access, statement linking, document scanning, transfers and disbursements.  
  • Answering client service help lines, answering routine questions and escalating issues to management, when appropriate. 
  • Ensuring compliance with both internal and regulatory policy and procedures.
  • Performs other duties and responsibilities as required or assigned by supervisor which may include special projects.

Critical features of this job are described under the items above. They may be subject to change at any time due to reasonable accommodation or other reasons. This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.



  • Proven history of providing extraordinary service
  • Ability to further the First Republic Bank culture and values
  • Team player with positive energy
  • Dedicated and motivated
  • Forward thinking
  • Strong organizational skills
  • Detail-oriented and reliable
  • Ability to multi-task
  • Handles challenges head on with little guidance
  • Ability to work long hours in a fast-paced environment
  • Strong verbal and written communication skills

Educational and Experience Requirements:

  • 1 to 3 years of financial services experiences at a brokerage firm or registered investment advisor/manager, preferred
  • New accounts or client onboarding experience, a plus
  • 4-year college degree with a business concentration
  • Series 7 & 63 license, a plus
  • Proficient in Excel and Word



  • The ability to learn and comprehend basic instructions; understand the meanings of words and respond effectively; and perform basic arithmetic accurately and quickly
  • Vision must be sufficient to read data reports, manuals and computer screens
  • Hearing must be sufficient to understand a conversation at a normal volume, including telephone calls and in person
  • Speech must be coherent to clearly convey or exchange information, including the giving and receiving of assignments and/or directions
  • Position involves sitting most of the time, but may involve walking or standing for brief periods of time
  • Must be able to travel as position requires.
  • May be required to lift 25-50lbs


Share on your newsfeed