First Republic is an ultra-high-touch bank that provides extraordinary client service. We believe that one-on-one interactions build lasting relationships. We move quickly to serve our clients’ needs so that their financial transactions are handled with ease and efficiency. Client trust and security are paramount in our line of business. Ultimately, our goal is unsurpassed client satisfaction which will lead to personal referrals – our number one source of new business.
We recognize that our competitive advantage starts with our people and our culture. At First Republic, we work hard and move quickly as a very coordinated team. If you are looking for an opportunity to grow and contribute in a fun, fast-paced environment, First Republic is the place for you. We have exceptional people focused on providing extraordinary service.
The Quality Control Senior Associate position is responsible for all first-level review of new accounts and account changes which involves reviewing documentation, all applicable Bank systems and Know Your Client "KYC" to ensure all accounts are in line with policy and Bank procedures. Additional responsibilities include properly maintaining findings within the Quality Control Documentation Databases and Logs for assigned accounts, a good understanding of deposit documentation requirements, and complex business structures is preferred for this position.
The successful candidate will be someone who can demonstrate the ability to coordinate multiple priorities, successfully resolve complex matters, easily understand processes/workflows, identify risks, and effectively tailor their communication (written/verbal) to their audience in a clear and concise manner. A bachelor's degree in addition to at least 1-2 years’ experience in banking or an equivalent industry is preferred, as well as complete knowledge of banking platforms used by the bank – OSI/Total Plus, Flightpath, OnBase, Ephesoft Scanning, Outlook, Adobe Acrobat, MS Office, etc.
In addtion, we are looking for someone who can demonstrate critical thinking, will be a team player, and provide extraordinary client service, all while furthering First Republic Bank culture and values.