• Technical Project Manager

    ID
    2018-6520
    Job Locations
    US-CA-San Francisco
    Category
    Marketing
  • Overview

    First Republic is an ultra-high-touch bank that provides extraordinary client service. We believe that one-on-one interactions build lasting relationships. We move quickly to serve our clients’ needs so that their financial transactions are handled with ease and efficiency. Client trust and security are paramount in our line of business. Ultimately, our goal is unsurpassed client satisfaction which will lead to personal referrals – our number one source of new business. We recognize that our competitive advantage starts with our people and our culture. At First Republic, we work hard and move quickly as a very coordinated team. If you are looking for an opportunity to grow and contribute in a fun, fast-paced environment, First Republic is the place for you. We have exceptional people focused on providing extraordinary service.

     

    The Enterprise Collaboration team manages First Republic's social intranet. The platform, named Collaborate, is an ecosystem of applications intended to facilitate company-wide communication, drive colleague collaboration and support day-to-day business operations.

     

    We are looking for a Technical Project Manager who will be responsible for managing and overseeing the implementation life-cycle of the social intranet. Implementations can include ongoing product releases as well as platform upgrades/migrations. This position works closely with content, design, development, engineering, quality assurance and other stakeholders to ensure successful execution and delivery of each project phase. In addition,this individual will need to keep abreast of any external factors (e.g. system changes) that could impact delivery and appropriately notify, schedule and document potential impacts.

    Responsibilities

    • Create, manage and execute project plan for each implementation which can include hot fix releases, new feature releases, and platform upgrades.
    • Oversee and ensure the successful execution of all implementation phases which includes defining scope, identifying roles & responsibilities, mapping release time-line, managing risk register, preparing communications, facilitating quality assurance testing and deployment planning.
    • Serve as focal point between business and technical teams to ensure on time delivery and completion of each project phase. This will include ownership and active leadership of project kickoff sessions, daily project stand-ups, stakeholder check ins and lessons learned discussion.
    • Create weekly status reports to leadership team highlighting latest progress, identified risks and issues.
    • Contribute to the long-term product road-map planning
    • Perform duties & responsibilities specific to department functions & activities.
    • Performs other duties & responsibilities as required or assigned by supervisor.
    • Responsibilities include the following: 1) adhering to and complying with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.), 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting potential suspicious activity to the BSA/AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.

    Disclaimer: Critical features of this job are described under the items above. They may be subject to change at any time due to reasonable accommodation or other reasons. This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

     

     

    Qualifications

    Key Skills, Knowledge and Abilities:

    • Strong business and marketing acumen with an interest in technology.
    • 5+ years of project management experience. PMP certification preferred.
    • Understanding of enterprise web development. Prior experience working on intranet and/or website teams preferred.
    • Must have excellent communication skills (written and verbal). Must be able communicate updates between project team members, stakeholders and executive leadership. Must be able lead effective meetings, provide project status and present on key topics.
    • Proficient in using MS Project, Smartsheets, SharePoint, PowerPoint and Excel.
    • High level understanding of content management systems and collaboration technologies. SharePoint and Jive preferred.
    • Ability to think and plan long term.
    • Ability to be flexible and adapt to any given situation
    • Ability to work under pressure in high stress situations with a calm demeanor
    • Experience in defining process and procedures to manage the implementation/release cycle
    • Willingness to work evenings and weekends in support of deployments
    • Team player
    • Provides extraordinary service
    • Furthers the First Republic Bank culture and values

    Mental/Physical Requirements:

    • The ability to learn and comprehend basic instructions; understand the meanings of words and respond effectively; and perform basic arithmetic accurately and quickly.
    • Vision must be sufficient to read data reports, manuals and computer screens.
    • Hearing must be sufficient to understand a conversation at a normal volume, including telephone calls and in person.
    • Speech must be coherent to clearly convey or exchange information, including the giving and receiving of assignments and/or directions.
    • Position involves sitting most of the time, but may involve walking or standing for brief periods of time.
    • Must be able to travel as position requires.
    • May be required to lift 25-50lbs.

     

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