First Republic is an ultra-high-touch bank that provides extraordinary client service. We believe that one-on-one interactions build lasting relationships. We move quickly to serve our clients’ needs so that their financial transactions are handled with ease and efficiency. Client trust and security are paramount in our line of business. Ultimately, our goal is unsurpassed client satisfaction which will lead to personal referrals – our number one source of new business.
We recognize that our competitive advantage starts with our people and our culture. At First Republic, we work hard and move quickly as a very coordinated team. If you are looking for an opportunity to grow and contribute in a fun, fast-paced environment, First Republic is the place for you. We have exceptional people focused on providing extraordinary service.
The Quality Control Specialist is responsible for gathering required "Know Your Client" (KYC) information for high risk client types by navigating through numerous bank programs, files and other public websites. The Specialist should have in-depth knowledge of complicated entity structures and understand different documenation requirements for each business structure. Complete review includes ensuring each client has all required complete KYC and contains quality informaiton in line with BSA/AML standards.
DUTIES AND RESPONSIBILITIES:
SKILLS, KNOWLEDGE, AND ABILITIES:
The successful candidate will be someone who can demonstrate the ability to coordinate multiple priorities, pay attention to details, successfully resolve complex matters, quickly understand processes/workflows, identify risks, and effectively tailor their communication (written/verbal) to their audience in a clear and concise manner. They must be able to identify opportunities for process enhancements while supporting existing standards with a focus towards providing excellent service to our clients. Any combination of education and experience equivalent to a bachelor’s degree, plus two years of progressively more responsible experience with audit review preferred. Complete knowledge of banking platforms used by the bank – OSI/Total Plus, Flightpath, OnBase, Ephesoft Scanning, Outlook, Adobe Acrobat, MS Office, etc.
In addition, a successful candidate will:
- Be able to work independently and feel comfortable working with a remote bi-coastal team.
- Be a team player
- Provide extraordinary service
- Further the First Republic Bank culture and values