• PWM Deposit Analyst

    ID
    2018-6816
    Job Locations
    US-CA-San Francisco
    Category
    Wealth Management
  • Overview

    First Republic is an ultra-high-touch bank that provides extraordinary client service. We believe that one-on-one interactions build lasting relationships. We move quickly to serve our clients’ needs so that their financial transactions are handled with ease and efficiency. Client trust and security are paramount in our line of business. Ultimately, our goal is unsurpassed client satisfaction which will lead to personal referrals – our number one source of new business.

     

    The Deposit Analyst is responsible for working alongside the Deposit Associate in maintaining and improving the current reporting structure, creating new reporting to help drive department business decisions, helping to create new marketing materials to expand the core business, and taking full ownership of day to day operational duties.

     

    The Deposit Analyst role will also focus on deposit related promotion tracking and the documenting and tracking of other deposit related related metrics as well as completing ad-hoc projects that contribute to the growth of PWM Deposits. This position will offer an excellent opportunity for individuals to help provide new insights in developing incentive programs and improving all reporting efficiencies and provide exposure to senior management and decision making around PWM’s deposit initiatives.

     

    The desired candidate must demonstrate strong excel skills, relationship management skills, and reporting/billing expereince.

    Responsibilities

    • Provide support for PWM producers and Senior Management on deposit questions and related inquiries
    • Investigate and address issues that arise from PWM teams or their clients that relate to deposits or deposit related compensation. Assess the priority of the issues and provide paths to resolution. Work with various internal teams on solutions as needed.
    • Maintain PWM deposit data by merging and synthesizing relevant data from multiple databases and streamline methods of accessing and reporting data.
    • Audit data regularly. Recognize and investigate data inconsistencies, providing explanation and potential solutions to maintain data integrity.
    • Co-owner of recurring deposit reports including weekly reports to Senior Executive team members and periodic reporting to PWM producers.
    • Manage Relationship Credit Program reporting and tracking. Help educate PWM officers on the program, track enrollment and exceptions, calculate and process the fee credits, and assist with scaling of the program.
    • Create and diseminate new reporting to increase visibility and trust between PWM and the Bank to encourage cross-selling and more effective targeting of clients.
    • Assist with marketing and ad-hoc projects
    • Manage PWM Deposits and Relationship Credit email inboxes. Responsible for assisting in the monitoring and responding of all incoming messages.
    • Assist in the creation, documentation, and refinement of department procedures. Implement enhancements to procedures to improve workflow
    • Perform duties & responsibilities specific to department functions & activities or as assigned by supervisor.
    • Participate in the development of department policies. Complete client specific projects as assigned.
    • Responsibilities include the following:  1) adhering to and complying with the applicable, federal and state laws, regulations and guidance, including those related to Anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.) 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting suspicious activity to the AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank. 

    Qualifications

    Skills, Knowledge and Abilities:

    • 2-3 years of financial services related experience; BS/BA degree or equivalent experience preferred
    • Exceptional interpersonal skills to interface with Senior Management, PWM Producers, and colleagues
    • Must have strong reporting and Excel skills
    • Ability to work independently under minimal supervision
    • Excellent organizational, communication (both verbal and written), and client relationship management skills (whether interaction is in person, over the telephone or via email)
    • Exceptional problem solving proficiency
    • Proven ability to handle pressure, multi-task and prioritize work at all times
    • Outstanding skills using personal computers in a Windows-based environment (including Microsoft Office Suite)
    • Excellent attention to detail and high degree of accuracy and consistency
    • Knowledge of Netx360, APX or custody system a plus
    • Experience in operations and billing a plus

    Physical Requirements:

    • Vision must be sufficient to read data reports, manuals and computer screens.
    • Hearing must be sufficient to understand a conversation at a normal volume, including telephone calls and in person.
    • Speech must be coherent to clearly convey or exchange information, including the giving and receiving of assignments and/or directions.
    • Position involves sitting most of the time, but may involve walking or standing for brief periods of time.
    • Must be able to travel in a limited capacity.

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