• Digital Channels IT Risk Manager

    Job Locations
    US-CA-San Francisco
    Digital Channels
  • Overview

    First Republic is an ultra-high-touch bank that provides extraordinary client service. We believe that one-on-one interactions build lasting relationships. We move quickly to serve our clients’ needs so that their financial transactions are handled with ease and efficiency. Client trust and security are paramount in our line of business. Ultimately, our goal is unsurpassed client satisfaction which will lead to personal referrals – our number one source of new business.


    We recognize that our competitive advantage starts with our people and our culture. At First Republic, we work hard and move quickly as a very coordinated team. If you are looking for an opportunity to grow and contribute in a fun, fast-paced environment, First Republic is the place for you. We have exceptional people focused on providing extraordinary service.


    The Digital Channels Risk Manager supports the Digital Channels department in the delivery and maintenance of an effective program for the identification, measurement and monitoring of risk and associated operating controls related to the department and its digital products and services.

    This individual will work closely with managers and teams within Digital Channels, as well as with organizations across First Republic such as Information Security, Vendor Management, Information Services, Audit, Compliance, Program/Project Management and BSA/AML to ensure that sound risk, regulatory compliance, and internal audit processes are in place and maintained in order to manage the accuracy and effectiveness of the Bank’s digital services.


    • Provide support and direction to Digital Channels management and product teams regarding the analysis and resolution of Risk Management issues.
    • Work with, and at the direction of, the Head of Digital Risk and Operations, in responding to information requests from both external sources such as the FDIC, as well as bank-internal departments such as Information Security, Compliance, BSA/AML, ERM and Internal Audit. In particular, provide primary support to the department in responding to audit-related requests.
    • Assist Digital Channels managers and product teams in identifying and addressing control deficiencies that surface as a result of an exposure identified during an investigation, or control issues resulting from risk assessments, internal audits or regulatory reviews.
    • Work with Digital Channels Product Managers to maintain documentation illustrating the control environment surrounding digital products and services, such as authentication and access controls, fraud detection and prevention, and Denial of Service mitigation.
    • Create and manage a centralized Risk Management repository of all key risk documentation and support (e.g., SharePoint, shared drive, etc.)
    • Create accurate and timely reporting of key metrics and emerging risks from the business unit view such as ongoing reports on service levels and availability for mission-critical vendors/applications.
    • Maintain listing and document remediation efforts for identified issues (IT exceptions, vulnerabilities, controls gaps, audit finding, etc.) across Digital Channels
    • Enhance digital risk reporting to provide a comprehensive view of digital risk and operations
    • Assist in identification and evaluation of key technologies, companies, and markets by interfacing both externally and internally with thought leaders and experts.
    • Lead an on-going evaluation, analysis, and establishment of clear strategic view on new and emerging technologies, market disrupters, threats and areas of opportunities with a focus on evaluating digital risk and impact
    • Develop strategic/innovation risk assessments and conduct outreach to internal stakeholders on digital risks.
    • Work with limited direction, usually within a complex and often changing environment, to drive rigorous, fact-based recommendations to executives, functional, or regional management.
    • Responsibilities include the following: 1) adhering to and complying with the applicable, federal and state laws, regulations and guidance, including those related to Anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.) 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting suspicious activity to the AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.

    Disclaimer: Critical features of this job are described under the items above. They may be subject to change at any time due to reasonable accommodation or other reasons. This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.



    • Minimum of 4 years of related work experience in at least two of the following areas is required: operational risk, IT risk, information security, audit, bank compliance, fraud prevention
    • Minimum of 2 years demonstrated experience in Digital Financial Services system/product development is strongly preferred.
    • Excellent presentation skills and the development of related materials
    • Excellent oral and written communication skills
    • Excellent data mining and reporting skills is strongly preferred
    • Ability to handle confidential information in a mature and professional manner
    • Team player that is adaptable and flexible
    • Undergraduate degree required; graduate degree desirable


    • Vision must be sufficient to read data reports, manuals and computer screens.
    • Hearing must be sufficient to understand a conversation at a normal volume, including telephone calls and in person.
    • Speech must be coherent to clearly convey or exchange information, including the giving and receiving of assignments and/or directions.
    • Position involves sitting most of the time, but may involve walking or standing for brief periods of time.
    • Must be able to travel in a limited capacity.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed