• Sr Operations Associate

    Job Locations
    US-CA-San Francisco
  • Overview

    The primary function of the FRIM New Accounts Associate is to provide a wide range of administrative and operational support to Wealth Managers and Client Service Associates. This position is responsible for the setup, maintenance, and closing of accounts on our Portfolio Management systems. The candidate will utilize various internal systems and learn process based workflows to service various requests. The candidate is expected to work with minimal supervision.


    The associate would also be trained to fill in as needed for a variety of functions within operations.


    • Open new accounts in APX including downloading position data from Advent.
    • Review new account documentation and check for any discrepancies between custodian data and new account paperwork. Work directly with Portfolio Managers, Client Services, and Client Administration Team to correct any discrepancies.
    • Input and validate cost basis with information provided by custodian or client services associate.
    • Reconcile new accounts and correct any errors.
    • Set up new accounts in Moxy, Sungard, FolioDynamix, and Addepar.
    • Perform various maintenance and closing of accounts in internal systems.
    • Work closely with PWM Technology department to maintain and update tools as necessary to continuously improve accuracy and efficiency.
    • Recommend and implement new policies and procedures to streamline operational workflow.
    • Interact with external clients (custodians and vendors) and internal clients (other departments, client services and portfolio managers).
    • Perform reviews of APX accounts and data for accuracy.
    • Work with other departments on various data analysis projects utilizing data from APX and other sources.
    • Train operations staff on processes and procedures when needed.
    • Perform duties & responsibilities specific to department functions & activities.
    • Performs other duties & responsibilities as required or assigned by supervisor.
    • Responsibilities include the following:  1) adhering to and complying with the applicable, federal and state laws, regulations and guidance, including those related to Anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.) 2) adhering to Bank policies and procedures, 3) completing required training,  4) identifying and reporting suspicious activity to the AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank. 


    Skills, Knowledge and Abilities:

    Ideal candidate will have operations experience in the securities industry, specifically in processing all types of new accounts and other "back office" functions. Series 7 a plus. Advanced Excel skills required.


    Physical Requirements:

    • Vision must be sufficient to read data reports, manuals and computer screens.
    • Hearing must be sufficient to understand a conversation at a normal volume, including telephone calls and in person.
    • Speech must be coherent to clearly convey or exchange information, including the giving and receiving of assignments and/or directions.
    • Position involves sitting most of the time, but may involve walking or standing for brief periods of time.
    • Must be able to travel in a limited capacity.



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