• Change Management and Communications Lead

    ID
    2018-6920
    Job Locations
    US-CA-San Francisco
    Category
    Lending
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    At First Republic, we care about our people. Founded in 1985, we offer extraordinary client service in private banking, private business banking and private wealth management. We believe that personal connections are everything and our success is driven by the relationships we form with our colleagues and clients. You’ll always feel empowered and valued here. 

     

    Incredible teams doing exceptional work, every day

    In Lending Services, we document and fund all loans for First Republic. We’re responsible for servicing bank and investor loan portfolios, as well as responding to client and loan team inquiries. The team also supports sales staff in workflow processes, product development, training and compliance. Additionally, we support lending-based systems and vendors and manage technology projects across First Republic product lines.

     

    Common goals, uncommon potential

    As a Change Management and Communications Lead, you will bring use communication channels such as intranets, presentations, newsletters, email bulletins, video and more to share specialized initiatives internally, creating fun and impactful messages.

     

    What you’ll do as a Change Management and Communications Lead:

    • Execute change management strategies for multiple initiatives that may include stakeholder management, risk assessments and definitions of role responsibilities.
    • Author or coordinate the development of content (via internal/external partners) across multiple channels that include the staff intranet, social media, email, videos and training presentations and materials.
    • Lead the change management and communication efforts for  large-scale initiatives requiring coordination with multiple departments at the Bank.
    • Analyze current strategies across the Lending Services department and provide recommendations for optimizing existing practices and communication channels.
    • Act as an executive coach to the Lending management team to enable them to deliver impactful, consistent and engaging messages to team members and executive audiences.

     

    You could be a great fit if you have:

     

    • A bachelor’s degree (in communication, public relations or journalism preferred) and five to seven years of experience in change management or internal communications at a departmental or enterprise level
    • The ability to develop, socialize and deploy strategic communication plans
    • The ability to operate efficiently in a fast-paced environment, bringing together multiple experiences to solve diverse problems
    • Experience managing multiple initiatives and adjusting to changing priorities
    • The proven ability to work under pressure and meet strict deadlines
    • A demonstrated ability to work alongside and manage creative teams, with the ability to quickly forge effective working relationships with a variety of personalities
    • Strong working knowledge of MS Office Suite; Adobe Photoshop or other image editing software; video editing software; and Adobe Acrobat, Microsoft Publisher or other related systems

    Job Demands:

    • Must be able to review and analyze data reports and manuals; must be computer proficient.
    • Must be able to communicate effectively via telephone and in person.

    Own your work and your career — apply now

    Are you willing to go the extra mile because you love what you do and how you can contribute as a team? Do you want the freedom to grow and the opportunity to take charge of your own career?  If so, then come join us.

     

    We want hardworking team players. You’ll have the independence to learn, lead and drive change. A culture of extraordinary service, empowerment and stability — that’s the First Republic way.

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