• VP, Product Support and Technology

    Job Locations
    US-CA-San Francisco

    At First Republic, we care about our people. Founded in 1985, we offer extraordinary client service in private banking, private business banking and private wealth management. We believe that personal connections are everything and our success is driven by the relationships we form with our colleagues and clients. You’ll always feel empowered and valued here.


    Incredible teams doing exceptional work, every day

    In Lending Services, we document, fund, and service all loans for First Republic. We’re also responsible for servicing investor and collateral loan portfolios, as well as responding to client and loan team inquiries. Lending Services provides operational support in streamlining workflow processes, driving product development, and providing training, lending compliance support, and professional development resources. Additionally, we provide operational risk and internal control oversight, support lending-based systems and vendors, and manage technology projects across First Republic product lines.


    Common goals, uncommon potential

    As the Vice President of Product Support and Technology, you will provide strategic direction to all areas within Lending Services, with direct management over the Technology Product Support teams. This includes recommending strategies for short- and long-term business growth, overseeing large-scale initiatives and managing teams to create a productive environment.

    You will have the opportunity to provide strategic direction for all functions related to the product life cycle of Residential, Consumer, Eagle Lending, Commercial Real Estate and Business Banking loan products and analyze and manage initiatives related to technology. 


    What you’ll do as a Vice President, Product Support and Technology:

    • Provide strategic oversight and leadership to loan operations teams within Lending Services, including technology initiatives.
    • Develop and lead strategic initiatives for existing and future lending products that reduce risk and support growth while maintaining a focus on service.
    • Lead creative initiatives to support growth and efficiencies within the business model; translate creative concepts into actionable plans to meet the needs of the department.
    • Stay current on best practices in the lending industry to ensure that product offerings remain competitive and support the business model of First Republic.
    • Manage group cost centers, including variance analysis and cost-reduction goals.
    • Design, prepare and present tools to allow line of business managers to effectively manage production.
    • Support the Vice President and Manager of Lending Services in managing the team.
    • Provide strategic oversight on department-level employee engagement initiatives.
    • Manage staff, deliverables and group goals in line with overall company strategy.



    You could be a great fit if you have:

    • A bachelor's degree, with an MBA preferred, and at least seven years of experience in mortgage lending operations with technology exposure
    • Strong working knowledge of residential lending technology platforms in the current market
    • Expertise in Microsoft Access, PowerPoint and Project
    • Exceptionally strong analytical, process, problem-solving and people skills
    • The ability to operate proactively and efficiently in a fast-paced environment
    • Demonstrated skills in organization and strong attention to detail

    Job Demands:

    • Must be able to review and analyze data reports and manuals; must be computer proficient.
    • Must be able to communicate effectively via telephone and in person.

    Own your work and your career — apply now

    Are you willing to go the extra mile because you love what you do and how you can contribute as a team? Do you want the freedom to grow and the opportunity to take charge of your own career?  If so, then come join us.


    We want hardworking team players. You’ll have the independence to learn, lead and drive change. A culture of extraordinary service, empowerment and stability — that’s the First Republic way.


    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records, to the extent consistent with applicable federal and/or state law.


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