• VP, Residential Loan Closing Operations

    Job Locations
    US-CA-San Francisco
  • Overview

    First Republic Bank is looking for a talented, motivated lending professional with strong leadership skills and a service-minded approach to production to join our Residential Lending Closing/Funding team.  As the Director of Residential Loan Closing Operations, you will be responsible for strategic guidance and management of Residential Closing and Funding production teams, with the end goal of ensuring the timely and accurate delivery of loan documentation and funding for all loans.


    You will also be responsible for the development and implementation of best practices and strategic initiatives to enhance department efficiencies and support the Bank’s product/service strategy and growth forecasts. As the Director, you will have an exciting opportunity to build strategic relationships with various groups throughout the Bank, such as Relationship Manager and Loan Specialist teams, Credit Administration, Legal, Compliance and Secondary Marketing.

    You will also utilize your strong knowledge of the mortgage loan industry to successfully manage departmental vendor relationships, large-scale department projects, performance and reporting metrics, and training functions with the overall goal of optimizing resource opportunities to contribute to company growth.  The ideal candidate has experience in leading and working with cross functional teams and has demonstrated the ability to consult and work with various levels of management, motivate and lead production teams in an atmosphere of high morale and collaboration, analyze business needs, provide recommendations and develop appropriate strategies.


    Additionally, you will:

    • Manage closing functions to ensure loan documentation and fundings are handled accurately, efficiently and within Department service level agreements
    • Manage Department’s project staff and subject-matter system experts to support implementation of Closing and Funding Department initiatives and maintain integrity of documentation system enhancements and implementations
    • Oversee Department implementation of governmental compliance issues and state specific requirements and audit findings
    • Interface and partner with Relationship Managers to provide training, feedback and specific support on transaction structuring and loan documentation
    • Interface with Bank’s outside counsel on lending matter representations; represent Bank in loan-related negotiations with clients or client’s counsel
    • Act as a mentor and subject matter trainer to managers and staff; encourage associate development and advancement
    • Assume business ownership of bank’s documentation systems ensuring that business needs are met, quality standards are maintained and workflow enhancements implemented as appropriate
    • Maintain integrity of documentation system enhancements and implementations via appropriate levels of validation and testing
    • Manage department vendors / service providers to ensure Bank receives maximum value in relationships
    • Implement and maintain qualitative and quantitative metrics for monitoring and measuring operating results for Closing and Funding Department
    • Provide regular benchmarking and reporting of operating results for Closing and Funding Department
    • Balance priorities and resources to achieve maximum operational values / returns
    • Manage operations within established budget guidelines
    • Implement and maintain written policies and procedures in each area of responsibility
    • Perform administrative supervisory functions timely and fairly, including performance evaluations, promotions and disciplinary actions
    • Complete required training within applicable deadlines; ensure the same for Closing and Funding Department team members
    • Manage areas of responsibility to perform duties in a professional, timely and accurate manner
    • Meet deliverables to support internal audits, external audits, regulatory examinations, or any other oversight review
    • Perform duties and responsibilities specific to department functions and activities or as assigned by supervisor
    • Responsibilities include the following: 1) adhering to and complying with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.), 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting potential suspicious activity to the BSA/AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank


    • Bachelor’s Degree. Graduate Degree preferred
    • Must possess at least 3-5 years of management experience

    • Must possess at least 5-7 years of experience in Loan Operations or related lending experience.

    • Knowledge of residential loan processing/servicing systems and basic understanding of GAAP preferred

    • Strong working knowledge of MS Word / MS Outlook / MS Visio / MS PowerPoint/ MS Excel
    • Experience with NetOxygen, TotalPlus ML, OnBase and/or IL applications a plus
    • Must possess exceptional leadership and team building skills
    • Must possess strong negotiation skills
    • Proactive individual able to operate efficiently in a fast paced environment
    • Quick learner and ability to manage multiple priorities
    • Proven ability to work under pressure and meet strict deadlines
    • Ability to succeed in a team-oriented work environment
    • Able to quickly forge effective working relationships with a variety of personalities
    • Excellent verbal and written communication skills 
    • Demonstrated skills in organization and strong attention to detail
    • Provides extraordinary service
    • Furthers the First Republic Bank culture and values



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