As an ATM & Card Services Fraud & Claims Analyst, you are responsible for providing extraordinary service to our internal and external clients. The position is responsible for processing incoming ATM and Visa Debit card dispute and fraud claims in compliance with Regulation E and Visa or PIN Network requirements. In this role, you will act as an advocate for our clients and identify all viable solutions to remedy claims in the client’s favor with minimal losses to the Bank, while responding to a high volume of phone calls, emails, faxes, and written requests for service. This position will also provide support for all day-to-day operations.
We are looking for a detail-oriented and highly organized candidate who will thrive in a fast-paced environment.