• Senior Business Analyst, Data Governance

    Job Locations
    US-CA-San Francisco
  • Overview

    As a key member of the Enterprise Data and Client Insights (EDCI) team, this position will play an important role the bank’s data governance program and related policies, processes and reporting. Working with other members of the EDCI team, technology and lines of business, this individual will support the execution of the data governance program.
    • Execution of the Bank’s data governance and data quality programs (policy, standards and controls)
    • Promoting the adoption of on-going Data Governance and Data Quality routines with key business partners
    • Sufficiently controlled, tested and documented data provisioning practices, mapping, lineage and reconciliation to support rigorous examination

    The ideal candidate is a motivated, detail-oriented analyst who loves data and possesses excellent technical proficiency and strong business acumen.



    • Design and deliver management reporting focusing on operational KPIs and early warning indicators
    • Build data sourcing for key data sets and develop BI reports/dashboards
    • Engage with business and technology partners to document business and functional requirements
    • Develop high value-added reporting and presentations for management
    • Engage with stakeholders to analyze and isolate root cause of data issues and drive data cleansing efforts
    • Develop and maintain detailed documentation of process design, data flows, data taxonomy, business glossary, data lineage and related controls/ procedures
    • Preparation of materials for key data governance meetings (e.g., Data Champions, Oversight Committee)
    • Responsible for understanding data from the enterprise perspective and managing it in such a way that it can be understood and leveraged across the organization
    • Other responsibilities may involve reference data and master data management governance processes
    • Responsibilities include: 1) adhering to and complying with the applicable, federal and state laws, regulations and guidance, including those related to Anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.) 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting suspicious activity to the AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.


    • Experience 5 - 7 years of financial services industry experience, preferably in deposit services
    • Proficient processing complex business concepts, researching data issues and managing through remediation
    • Experience with (or exposure to) account opening processes, KYC and operational controls
    • Skilled analyzing data and complex data relationships
    • Experience with BI reporting, including data visualization tools
    • Proficient SQL skills
    • Analytical skills to collect and profile data and compute key metrics (e.g., KPIs, KRIs)
    • Process design experience with process optimization mindset
    • Broad exposure to data governance/ data management concepts and technologies
    • Extensive experience presenting content to various audiences including senior management
    • Consulting background or experience in consultative role working closely with business stakeholders
    • Excellent presentation and documentation skills
    • Requires proficiency with varied computer and network operating systems
    • Experience with data management technologies and tools (e.g., MDM, ETL, Collibra) (desired)

    Personal skills desirable for this role:
    • Passion about data management and data governance
    • Excellent interpersonal and collaboration skills
    • Objective, creative, and diplomatic team player
    • Extremely meticulous in approach to work
    • Outstanding attention to detail and strong organizational skills
    • Ability to work effectively with business and technology partners as well as with outside vendors and contractors
    • Ability to lead projects and work with little or no supervision, yet thrive in a collaborative environment
    • Proven ability to meet established deadlines
    • Voracious learner (technology, business processes, new tasks)
    • Strong analytical and problem solving skills
    • Must possess the ability to multi-task handling multiple projects or support efforts simultaneously
    • Strong drive for results
    • Good influencing skills
    • Strong leadership and mentoring skills
    • High levels of concentration
    • Ability to work calmly under pressure
    • Exhibits strong character
    • Must possess excellent written and oral communications skills
    • Demonstrated focus for customer satisfaction
    • Excellent relationship management skills
    • Must possess sound judgment for negotiating deliverables and timelines with tact and diplomacy


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