• Registered Client Service Associate

    ID
    2018-7230
    Job Locations
    US-CA-San Francisco
    Category
    Wealth Management
  • Overview

    The primary function of the Registered Client Service Associate is to provide a wide range of sales, service, administrative and relationship management support to clients of one of the largest wealth advisory teams in the industry and a leading team at First Republic Investment Management advising on more than $8 billion.

     

    Joining the client service team of the group, you will act as a liaison between the Wealth Managers, the clients, and Private Wealth Management middle office and operations teams. This position requires strong relationship management skills, amazing attention to detail, strong analytical skills, and a helpful personality to provide outstanding service to our ultra HNW client base. As a member of a multi-person team, the ability to work well within the team and communicate openly is of particular value.

     

    Additional information-

     

    First Republic is an ultra-high-touch bank and wealth manager that provides extraordinary client service. We believe that one-on-one interactions build lasting relationships. We move quickly to serve our clients’ needs so that their financial transactions are handled with ease and efficiency. Client trust and security are paramount in our line of business. Ultimately, our goal is unsurpassed client satisfaction which will lead to personal referrals – our number one source of new business.

     

    We recognize that our competitive advantage starts with our people and our culture. At First Republic, we work hard and move quickly as a very coordinated team. If you are looking for an opportunity to grow and contribute in a fun, fast-paced environment, First Republic is the place for you. We have exceptional people focused on providing extraordinary service.

    Responsibilities

    • Provide general administrative support for all high net worth client needs.
    • Utilize custodial websites, CRM client database and Advent/APX portfolio management system. Produce reports upon request.
    • Participate in the development of department policies and/or procedures and assist with client specific projects as assigned.
    • Coordinate with other team members for consistency of process and service.
    • Manage and maintain group tracking spreadsheets for quarterly reporting, annual tax packets and various other projects.
    • Work with other team members for the greater good of the group.
    • Responsibilities also include the following: 1) adhering to and complying with the applicable, federal and state laws, regulations and guidance, including those related to Anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.) 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting suspicious activity to the AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.

    Qualifications

    • Series 7 and 63/65 licenses or 66 licenses are required

    • 3+ years of related experience; BS/BA degree in Business or Finance or equivalent experience preferred

    • Working knowledge of securities industry, broad understanding of capital markets, their practices on how products trade, settled and are invested

    • Excellent attention to detail and high degree of accuracy and consistency

    • Exceptional interpersonal and customer service skills

    • Use of considerable tact and discretion when dealing with client or sensitive data.

    • Strong organizational, communication (verbal and written), and client relationship management skills

    • Exceptional problem solver that employs great judgement

    • Desire to work in a fast paced environment and ability to work extra hours as necessary to get the job done

    • Proven ability to handle pressure, multi-task and prioritize work at all times

    • Outstanding skills using personal computers in a Windows-based environment; particularly in Excel and PowerPoint

    • Knowledge of Bloomberg, APX, Addepar, Salesforce, Moxy, NetX, Fidelity Central, and/or Schwab Institutional a plus

     

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