• QA Lead

    ID
    2019-7893
    Job Locations
    US-CA-San Francisco
    Category
    Information Services
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    At First Republic, we care about our people. Founded in 1985, we offer extraordinary client service in private banking, private business banking and private wealth management. We believe that personal connections are everything and our success is driven by the relationships we form with our colleagues and clients. You’ll always feel empowered and valued here. 

     

    Incredible teams doing exceptional work, every day

    In Technology, we support First Republic’s employees and clients through the acquisition, integration and management of the Bank’s information technology systems and services. We drive innovation and explore emerging technologies so our people can be productive and focus on what matters most – providing extraordinary service.

     

    The QA Lead will work as a key technical resource for the portfolio of large corporate projects at First Republic Bank. The Software Quality Assurance Lead supports an agile team in analyzing, designing, building and testing high quality applications that exceeds our customer expectations. The SQA Lead will review functional requirements and user stories from business partners; develop test strategy, design test plans, write test cases, and perform testing for assigned applications.  The candidate is expected to be a self-starter, requiring minimal oversight, is results-oriented, with a strong sense of teamwork. The role requires exceptional communication skills and an ability to build and maintain working relationships with team members, vendors, and other departments involved. 

     

    What you'll do as a QA Lead:

    • Design, develop and maintain a modular, extensible and reusable test automation scripts
    • Develop, automate and execute test cases to ensure feature enhancements are high quality and provide an intuitive customer experience
    • Identify and document bugs in usability and functionality; help engineers troubleshoot issues as they are uncovered
    • Champion and roll out new QA methods (functional, regression and automation testing etc.) and tools at FRB.
    • Continuously improvising on tests, Identify test gaps and come-up with ways to bridge those gaps
    • SQL experience is a must. ETL/DW experience highly desired.
    • Work effectively with Test Manager, Business SMEs and other Key Stakeholders.
    • Design, build and manage testing frameworks and test content for the entire application stack.
    • Define key metrics for performance and quality, and instrument the product in order to continually improve on these metrics.
    • Partner with cross-functional teams to seek inputs on process improvements and improve re-use of test assets.
    • Experience in reporting, regressing and reproducing software problems. 
    • Ability to estimate test schedule and report on test progress.
    • 8-10 years’ of experience in the Information Services field, focusing on QA activities and testing.
    • Lead test planning and execution activities.  Participate in various design, backlog discussions

     

    What skills you will use:

     

    Education / work experience:

    • Bachelor degree in a technical field such as computer science, engineering or related field required.
    • 6-8 years’ experience required in QA with at least 4 years’ in Banking.
    • 5+ years' QA with emphasis on deconstructing business and technical requirements, writing test plans and scripts.
    • Jenkins (and other CI/CD tool sets) is preferred.
    • Experience reporting, regressing and reproducing software problems.
    • Ability to lead and take ownership of testing.
    • Must be able to handle multiple projects.
    • Excellent analytical and problem-solving skills.
    • Excellent written and verbal communication with the ability to work independently as well as in a collaborative environment.
    • Must be proficient with Microsoft Office Suite including Microsoft Outlook, Excel and Word.
    • Experience with end-to-end software system testing required.
    • Requires knowledge and proven experience in Agile/SCRUM.
    • Must possess excellent verbal and written communication skills and an ability to build relationships at all levels of the enterprise including external vendors.
    • Demonstrated ability to exercise independent judgment and strategic thinking under a minimum of supervision.
    • Must possess strong interpersonal and organizational skills.

    Professional skill / competency:

    • Expert at managing by influence to achieve goals through departments and staff not directly in a reporting relationship.
    • Strong business orientation with broad experience with banking processes, technology and change initiatives.
    • Understands business processes, appropriate application of technology in supporting those processes, and the common technical complexity / considerations when evaluating new products or process options.
    • Skilled at identifying and evaluating existing operations and new developments and gauging appropriate opportunities for the business.
    • Focus on development of organizational capabilities and resources to support continuous evolution of a more competitive and profitable Bank.

    Leadership skill / competency:

    • Demonstrated leadership, planning, and managerial skills with ability to contribute broadly at any level.
    • Pragmatic with an ability to generate trust and build alliances across business and functional lines.
    • Consistently demonstrates and follows high standards of integrity in business decision-making. 

    Personal skill / competency

    • Strategic perspective and business acumen. Looks toward the broadest possible view of an issue/ challenge; can easily pose future scenarios; can think globally about all aspects of the Bank; can discuss multiple considerations of an issue and forecast them into the future.
    • Communication skills. Demonstrates excellent communication and interpersonal skills; able to communicate clearly and concisely in a variety of settings and styles; is effective in a variety of formal presentation and meeting settings; commands attention and can manage group process during presentation/ discussion.
    • Change management. Gains support for change by providing context and responding with sensitivity to concerns; take initiative to recommend/ develop innovative approaches to getting things done.
    • Negotiation skills. Negotiates skillfully in tough situations with internal and external groups; can be both direct and diplomatic.
    • Peer relationships. Can quickly find common ground and solve problems for the good of all; is a team player and encourages collaboration.

     

    Own your work and your career — apply now

    Are you willing to go the extra mile because you love what you do and how you can contribute as a team? Do you want the freedom to grow and the opportunity to take charge of your own career?  If so, then come join us.

     

    We want hard working team players. You’ll have the independence to learn, lead and drive change. A culture of extraordinary service, empowerment and stability — that’s the First Republic way.

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