• Product Manager, Ara Team

    ID
    2019-8100
    Job Locations
    US-CA-Palo Alto
    Category
    Banking
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    At First Republic, we care about our people. Founded in 1985, we offer extraordinary client service in private banking, private business banking and private wealth management. We believe that personal connections are everything, and our success is driven by the relationships we form with our colleagues and clients. You’ll always feel empowered and valued here.

     

    Common goals, uncommon potential

    As a team member at First Republic, you will work directly with clients to identify their banking needs and financial goals in order to deliver tailored solutions for their business, as well as their personal banking and wealth management needs. As an Ara Project Manager, you will have the opportunity to use your research, data analysis and communication skills to partner with both internal and external clients to help them fulfill their goals.

     

    What you’ll do as an Ara Project Manager:

    • Facilitate the effective and efficient delivery of Ara Team’s projects, while partnering closely with key stakeholders.
    • Create and manage internal and external communication during the ongoing rollout of value-added products and services.
    • Manage the development and rollout of strategic software platforms, including streamlining internal processes with the related First Republic Bank departments.
    • Source data that will justify market and platform investment within First Republic and empower internal stakeholders with resources necessary to support and advise their client base.
    • Own the process of evaluating the Ara Team’s impact on internal and external stakeholders across the Bank.
    • Cultivate a robust competitive analysis in key areas of growth.
    • Support the development and delivery of resources to be created by the Ara Team across multiple focus groups.
    • Partner with internal teams on various tasks pertaining to data sourcing, tracking and research.
    • Present data to self-sourcing Business Bankers, Wealth Managers and Relationship Managers with the goal of using data to drive results.
    • Author benchmarking reports.
    • Ensure a consistent brand voice across all software and communications.
    • Execute the new client onboarding processes.
    • Ensure the highest levels of client service for internal and external clients.

     

    You could be a great fit if you have:

    • A bachelor’s degree
    • Excellent communication and collaboration skills, along with a dedication to a strong client experience
    • The ability to work independently, while maintaining a team player attitude
    • The capacity to balance day-to-day execution with longer-term priorities
    • Enthusiasm and a commitment to process improvement and documentation
    • Prior exposure to digital solutions and web development and strong working knowledge of the Microsoft suite of computer programs
    • Exceptional attention to detail
    • The ability to collect, analyze and synthesize data into an actionable narrative

    Job Demands:

    • Must be able to review and analyze data reports and manuals; must be computer proficient.
    • Must be able to communicate effectively via telephone and in person.

     

    Own your work and your career — apply now

    Are you willing to go the extra mile because you love what you do and how you can contribute as a team? Do you want the freedom to grow and the opportunity to take charge of your own career? If so, then come join us.

     

    We want hard working team players. You’ll have the independence to learn, lead and drive change. A culture of extraordinary service, empowerment and stability — that’s the First Republic way.

     

     

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