• Digital Banking Associate II

    ID
    2019-8144
    Job Locations
    US-CA-Los Angeles
    Category
    Digital Channels
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    Digital Banking Associate II
    Century City, CA

     

    At First Republic, we care about our people. We offer extraordinary client service in private banking, private business banking, and private wealth management. Founded in 1985, we believe that personal connections are everything and our success is driven by the relationships we form with our colleagues and clients. You’ll always feel empowered and valued at First Republic. 

     

    Incredible teams doing exceptional work, every day.

    The Digital Banking Associate provides support for all client-facing digital products the Bank offers. Those in the position are tasked with mastering all Cash Management platforms – Personal Online Banking, Corporate Online Banking, Mobile Banking, Remote Deposit Capture, Lockbox, and Automated Clearing House.

     

    The primary responsibilities of the Associate are client acquisition and client retention.  Those in the position work with our sales teams to ensure the onboarding process of new clients goes as smoothly as possible.  The Associate learns the prospective client’s needs and tailors digital solutions based on what will serve the client best.  The Associate will also work with existing clients, identifying banking needs and marketing solutions to them that will ensure a richer banking experience.  Through proactive engagement, the Associate works to ensure the company delivers the same extraordinary service through the digital channels as our clients expect face-to-face.
     
    Working closely with our Preferred Banking and Relationship Management teams, the Associate will also be exposed to First Republic’s unique relationship-driven culture. Associates will also partner with the product development teams, utilizing client feedback when making decisions about future product offerings  They will be mentored and allowed the opportunity to learn about First Republic’s private banking, lending and wealth management products. By managing their own schedule, the Associate also has the opportunity to work on ad hoc projects with various departments across the Bank. A successful Associate develops a network within the Bank that often leads to full-time employment after completion of the Associate Program.

     

    Requirements:

    • Associates degree preferred.
    • Computer skills are a must; sales, customer service and/or teaching experience preferred.
    • Must be able to work in the United States without need for visa sponsorship.
    • Candidate must be a self-starter with exceptional interpersonal skills, and excels in a team environment, as well as on one’s own.
    • Strong organizational and prioritization skills are a must.
    • Capable of working towards a stated objective without direct daily oversight.

    Physical/Mental Requirements:

    • Vision must be sufficient to read data reports, manuals and computer screens.
    • Hearing must be sufficient to understand a conversation at a normal volume, including telephone calls and in person.
    • Speech must be coherent to clearly convey or exchange information, including the giving and receiving of assignments and/or directions.
    • Position involves sitting most of the time, but may involve walking or standing for brief periods of time.
    • Must be able to travel in a limited capacity.

    Are you a good fit?
    Are you willing to take initiative and make decisions? Are you willing to go the extra mile because you love what you do and how you can contribute as a team? Do you want the freedom to grow and the opportunity to take charge of your own career? If so, then come join us.

     

    Apply now
    We want hard working team players. You’ll have the independence to learn, lead and drive change. A culture of extraordinary service, empowerment and stability—that’s the First Republic way. Come join us!

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