First Republic Bank is joining the Zelle Network with the capability of moving money instantly. The Real-time Payment (RTP) Fraud Supervisor will play an important role in the Corporate Security and Fraud Investigations Department and report directly to the Payments Fraud Operations Manager.
The RTP Fraud Supervisor will oversee RTP Fraud Analysts who assess, evaluate and make decisions on Zelle transactional alerts for potential fraud within a variety of user interfaces and provide support by troubleshooting and problem solving for clients experiencing difficulties using retail applications available on First Republic’s website. This position would also assess claims.
The Fraud Supervisor will act as a liaison between other business units and our clients and work with multiple business units and other financial institutions in a changing environment where the complexity of the job changes from day to day.