• Commercial Loan Servicing Specialist

    Job Locations
    US-CA-San Francisco

    Commercial Loan Servicing Specialist

    San Francisco, CA


    At First Republic, we care about our people. Founded in 1985, we offer extraordinary client service in private banking, private business banking and private wealth management. We believe that personal connections are everything and our success is driven by the relationships we form with our colleagues and clients. You’ll always feel empowered and valued here.


    Incredible teams doing exceptional work, every day

    In Lending Services, we document, fund, and service all loans for First Republic. We’re also responsible for servicing investor and collateral loan portfolios, as well as responding to client and loan team inquiries. Lending Services provides operational support in streamlining workflow processes, driving product development, and providing training, lending compliance support, and professional development resources. Additionally, we provide operational risk and internal control oversight, support lending-based systems and vendors, and manage technology projects across First Republic product lines.


    Lending Services is looking for a talented, motivated lending professional to join our Commercial Loan Servicing team.  As a Servicing Specialist, you will be responsible for servicing and operations of loans including: boarding new and renewed loans, processing payments, advances, fee payments, loan payoffs and file maintenance on existing loans. You will utilize your thorough knowledge of First Republic loan products to independently bring most client issues/questions to a satisfactory resolution, escalating service issues/requests when necessary.


    What you'll do as a Commercial Loan Servicing Specialist:


    • Review funding documents for completeness, determine serviceability, and setup the loan terms into loan accounting system based on the executed documents.
    • Board all types of commercial and commercial real estate facilities, including syndication loans.
    • Disburse construction draw and reconcile the Funds Control and Budget information. Ensure that draw packages and construction information are uploaded to OnBase.
    • Assist Bank Loan teams in performing client support, questions regarding products, functionality, etc., providing options and escalating issues when appropriate.
    • Accurately and efficiently process financial and non-financial transactions to loan accounts.
    • Monitor and update collateral information to ensure accuracy and that necessary details are maintained to reduce any associated risk to either the client or the Bank.
    • Work with internal business partners at various levels to research and translate account information.
    • Review Portfolio Monitoring Reports and audit corrections for accurate completion.
    • Work with internal departments to confirm and update client information, help expedite any research requests and/or refer them to the appropriate department to meet requests in a timely manner..
    • Recognize issues that demand escalation, determine the appropriate Bank contact, and act as liaison between the client and relevant group(s) in order to successfully resolve issues.
    • Perform duties and responsibilities specific to department functions and activities or as assigned by supervisor.
    • Responsibilities include the following: 1)adhering to and complying with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.); 2)adhering to Bank policies and procedures; 3) completing required training; 4) identifying and reporting potential suspicious activity to the BSA/AML Officer; and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.


    What skills you will use:

    • Bachelor’s Degree preferred.
    • Must possess 1-2 years of experience in the banking industry or equivalent education and/or work experience.
    • Knowledge of syndication facilities and booking process
    • Must possess strong working knowledge of Microsoft Office Suite.
    • Knowledge of the following loan products is preferred:
      • Term Loans
      • Lines of Credit
      • Commercial Real Estate
      • Construction Loans
      • Film & Media Lending
      • Standby Letters of Credit
    • Knowledge of AFS, CLO and/or OnBase a plus.
    • Must possess strong analytical, process, and people skills.
    • Must possess excellent oral and written communication skills.
    • Must possess the ability to work proactively and operate accurately and efficiently in a fast-paced environment with variable deadlines.
    • Must possess demonstrated organizational skills and a strong attention to detail.
    • Must be able to make sound decisions in ambiguous situations.
    • Must be able to provide extraordinary service and have fun

    Own your work and your career — apply now

    Are you willing to go the extra mile because you love what you do and how you can contribute as a team? Do you want the freedom to grow and the opportunity to take charge of your own career? If so, then come join us.


    We want hard working team players. You’ll have the independence to learn, lead and drive change. A culture of extraordinary service, empowerment and stability — that’s the First Republic way.



    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records, to the extent consistent with applicable federal and/or state law.


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