• Onboarding Associate

    ID
    2019-8629
    Job Locations
    US-CA-San Francisco | US-CA-Los Angeles | US-NY-New York
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    At First Republic, we care about our people. Founded in 1985, we offer extraordinary client service in private banking, private business banking and private wealth management. We believe that personal connections are everything and our success is driven by the relationships we form with our colleagues and clients. You’ll always feel empowered and valued here.

     

    Incredible teams doing exceptional work, every day

    First Republic Private Wealth Management is comprised of investment management, brokerage, trust, financial planning and insurance professionals. We offer customized wealth management solutions for our clients from a wide array of services including comprehensive investment management, financial planning, estate planning, trust services, endowment management and more. Our goal is to understand our clients’ unique needs and support them throughout a lifetime of financial goals.

     

    Common goals, uncommon potential

    As an Onboarding Associate, you will provide a wide range of sales, service, administrative and relationship management support to assigned wealth advisors and investment professionals across Registered Investment (RIA), Broker-Dealer and Trust teams and be the first point of contact for clients or prospects. You will have the opportunity to use your strong relationship management skills to build successful partnerships between all parties as you act as the liaison between the investment professional/client and the PWM middle office functions/operations.

     

    What you’ll do as an Onboarding Associate:

    • Onboarding new PWM hires and their clients, which involves:
    • Occasional travel to other offices to initially work onsite with new hires.
    • Prefilling and reviewing new account paperwork, submitting accounts, creating appropriate “Know Your Client” (KYC) requirements, following all new account processes and addressing any inconsistencies.
    • Tracking exception approvals and one-off requests.
    • Submitting/Tracking ACAT/Non-ACAT requests, including Transfer statement review.
    • Cost basis tracking, delivery and/or input.
    • Completing/submitting all audit related paperwork for final approval.
    • Preparation for arrival of new hires, including handling business cards, office supplies and the preparation and delivery of marketing materials.
    • Becoming a subject matter expert (SME) on procedures and documents for new accounts and Private Wealth Management core systems and processes.
    • Identifying and responding to client service needs of onboarding personnel, answering routine questions and escalating issues to management in a thoughtful manner.
    • Serve as a liaison to functional areas across the organization, most notably Operations and Technology, for onboarding professionals.
    • Perform other duties and responsibilities as required or assigned by supervisor or senior managers which may include special projects.
    • Critical features of this job are described under the items above. They may be subject to change at any time due to reasonable accommodation or other reasons. This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

     

    What skills you will use:

    • Bachelor’s degree strongly preferred
    • 1 to 3 years of financial services experience at a brokerage firm or registered investment advisor/manager preferred
    • New accounts or client onboarding experience a plus
    • Series 7 license a plus
    • Proven history of providing extraordinary service
    • Proficient in Microsoft Excel and Word
    • Ability to further the First Republic Bank culture and values
    • Ability to be a team player with positive energy
    • Ability to multi-task with strong time management and organizational skills
    • Ability to work in a fast-paced environment
    • Excellent communication skills
    • Pays strong attention to detail
    • Handles challenges head on, taking ownership of issues/concerns and working to resolve
    • Able to anticipate potential issues and work effectively to address (forward thinking)
    • Proven history of providing extraordinary service, preferably in the financial services industry strongly preferred
    • Ability to travel to other locations where resources may be needed
    • Highly motivated and able to adapt to changing priorities
    • Strong understanding of compliance and new hire requirements preferred
    • Prior experience working with investment professionals a plus
    • Ability to understand and effectively communicate Private Wealth Management policies and proceduresAbility to work with a virtual team of Subject Matter Experts across departments (e.g. operations, technology, compliance)

     

    Own your work and your career — apply now
    Are you willing to go the extra mile because you love what you do and how you can contribute as a team? Do you want the freedom to grow and the opportunity to take charge of your own career? If so, then come join us.

     

    We want hard working team players. You’ll have the independence to learn, lead and drive change. A culture of extraordinary service, empowerment and stability — that’s the First Republic way.

     

    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records, to the extent consistent with applicable federal and/or state law.

     

     

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