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What you’ll do as a Data Analyst:
- Run semi-monthly compliance reports tracking compliance, non-adherence and cash variance
- Work with Wealth Managers and their teams to ensure resolution of adherence issues
- Approve, track, and monitor trade restrictions
- Track and monitor Wealth Manager and Client Service responses to semi-monthly IPS compliance reports
- Track and monitor aging managed accounts that are unassociated to IPS
- Track and monitor data issues
- Follow-up on all issues and escalate to IPS Compliance Manager as needed
- Run SQL queries upon request for management and compliance
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- Provide technical mentorship to developers regarding industry best practices as it relates to software engineering.
- Establish and maintain expert knowledge of the Gradifi codebase
- Collaborate with the business to arrive at processes and standards that adhere to industry best practices and drive value.
- Assist with the support of the application.
- Leverage your experience in helping us improve the product.
- Serve as an example to the engineering staff on best practices as it relates to software engineering.
- Stay current with developments in software and technology.
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- Schedule appointments and maintain calendar including making travel and hotel arrangements which requires independent decision making and judgement.
- Handle incoming phone calls, internal and external, as well as incoming and outgoing mail.
- Coordinate and set up meetings including gathering and preparing agenda/materials and arranging logistics (conference room, bridge line, pictel) and taking minutes.
- Prepare memos, letters and other documents and reports for internal and external distribution. Is able to independently translate conceptual direction into succinct communications.
- Copying, filing/organizing and distribution of various reports and documents.
- Submit expense reports, sponsorship requests, and check requisitions.
- Create and maintain client and prospect address lists for marketing mailings and various other mailers.
- Make catering arrangements for team and client meetings as requested.
- Order office and marketing supplies and create marketing packages.
- Direct interface with all levels of external clients and prospects as well as internal team members including senior executives.
- Leads and manages special projects as they arise.
- Navigate organizational infrastructure to solve or resolve problems.
- Provides input and suggestions for process improvements.
- Stays in touch with all facets of the company and identifies potential issues to before they escalate.
- Perform duties & responsibilities specific to department functions & activities.
- Performs other duties & responsibilities as required or assigned by supervisor.
- Attends meetings when necessary.
- Maintains a flexible work schedule.
- Responsibilities include the following: 1) adhering to and complying with the applicable, federal and state laws, regulations and guidance, including those related to Anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.) 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting suspicious activity to the AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.
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- Provide program support to initiatives including New Colleague Onboarding, Cultural Programs, and Leadership and Professional Development Programs
- Manage invitations and nomination tracking for in-person trainings and events
- Support event planning activities such as materials development, hotel logistics, AV, and catering as needed
- Continually work to find process improvements to maximize the team’s efficiency
- Review and evaluate existing training programs and recommend appropriate changes to improve the learning process
- Inspire commitment to learning and development through communicating vision, engaging people in continuous learning initiatives, and encouraging a culture of feedback
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- Monitor existing credit facilities for financial and reporting covenant compliance. Review the covenant log to ensure receipt of updated financial information and on-going covenant compliance. Upon instruction from Eagle Relationship Managers, notify Borrower and Guarantor when reporting is late. Work with Analysts and supervisor to set priorities, communicate status, remove roadblocks, and escalate red flags.
- Work with Loan Monitoring Group to validate the onboarding of new programs into the reporting database by reviewing entity formation documents, loan documents, and credit narratives.
- Monitor news for events impacting Borrowers and Guarantors and conduct research on specific industries or companies to assist Analysts and supervisor.
- Assist in identifying any improvements or changes we can make to the Eagle loan process to establish a best practice and make the processes we have in place more efficient.
- Develop the ability to analyze credit reports, personal financial statements, and consumer liquidity statements. Eventually learn to spread business financial statements and individual tax returns.
- Assist in identifying loan documentation errors and suggesting process improvements.
- Performs other duties and projects as required or assigned by supervisor.
- Be or become proficient in Microsoft Office (Word, Excel, Access, Outlook), AFS Level III, OnBase, Eagle Reports, and Moody's.
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- Process client transactions such as deposits, withdrawals, book transfers, wire transfers, loan funding, advances and payments, Purchasing and selling of foreign currency and foreign drafts, or any other banking needs and able to balance within 30 minutes.
- Assists clients by phone, email and in person with transaction requests and account inquiries and work as a liaison with other departments to meet the client’s needs. Initiate courier service for pick-up and deliveries of customer deposits and documents as needed.
- Order checks, deposit slips and other deposit supplies from our check vendors.
- Work with other departments to assist on the processing of specialized transactions. (Example: loan fees and special business banking capital calls.)
- Be able to navigate research and answer questions using our check image and check 21 programs. Have an understanding on how to read our customer’s documentation using the OnBase program.
- Assist in audit of departments previous days new accounts and maintenance changes to ensure compliance with internal operating procedures.
- Work with internal departments to confirm and update client information, help expedite any research requests and/or refer them to the appropriate department to meet requests in a timely manner.
- Issue Cashier Checks as requested.
- Process account closing as requested.
- Order ATM cards and process Instant Issue request cards as needed. Submit Travel Declaration forms and assist in ATM questions that may be presented by clients. Work with the ATM Dept. to help expedite any issues, questions, or concerns.
- Process Stop payments and Stop Payment releases as requested.
- Process and respond to emails or inquiries form Online Banking, Call Center and other Deposit Services Department.
- Perform duties & responsibilities specific to department functions & activities.
- Performs other duties & responsibilities as required or assigned by supervisor.
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What you’ll do as a Senior Recruiter:
- Collaborate with Hiring Managers to understand position requirements, and advise them on policies, processes, recruiting initiatives and compliance.
- Conduct recruiting strategy meetings to set expectations, and maintain communications throughout the recruiting process.
- Network and build strong relationships with hiring managers by providing strategic guidance and advice.
- Review internal and external candidate resumes and assess their qualifications and fit.
- Conduct phone screens, provide candidate assessments, and recommend viable candidates to hiring manager for further consideration.
- Successfully sourcing candidates through referrals, proactive efforts, research and networking. Must be able to design and execute a creative sourcing strategy to pipeline a diverse, high quality candidate pool.
- Lead candidate interview feedback sessions and provide follow up on interviews.
- Manage all candidate communications and information to ensure a positive candidate experience throughout the recruiting process.
- Meet department goals including project contributions
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Develop and execute creative across a variety of client facing channels, including Web, Social, Mobile, Print, and Direct Mail.
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Define interactive experiences by working with the User Experience team and Developers.
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Seek new ways to keep our website and digital channels fresh and up-to-date, while ensuring that branding stays consistent.
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Strive to develop efficiencies and solid process for delivering concepts and assets.
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Research and implement new technologies into our repertoire of digital tools.
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Handle day-to-day internal requests and project updates
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Duties and Responsibilities
- Work directly with creative leads, project managers and fellow designers handling day to day requests from our marketing team and other stakeholders.
- With direction from the creative lead or project manager, execute a variety of print and digital production assets from start to finish.
- Follow a set job workflow to ensure tasks are met on time.
- Ensure all design assets adhere to the First Republic brand standards.
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- Support the Vice President, Chief of Staff to the CEO and Deputy Chief Administrative Officer in the successful planning and execution of projects.
- Manage incoming calls, and internal and external correspondence
- Have excellent intuition and judgment as you are an extension of the executive
- Provide administrative support to the Vice President, Chief of Staff to the CEO and Deputy Chief Administrative Officer, including management of calendar, communications, distribution lists, travel arrangements and expense reports
- Support Board Relations by coordinating logistics, travel, and event and meeting details related to the Board of Directors and board-level committees
- Serve as liaison to C-level executives, board members, employees, company advisors and consultants on behalf of the Board Relations team
- Provide excellent service to board members and their teams
- Perform duties and responsibilities specific to department functions and activities
- Perform other duties and responsibilities as required or assigned by supervisor
- Navigate organizational infrastructure to solve or resolve problems
- Provides input and suggestion for process improvements
- Stays in touch with all facets of the company and identifies potential issues to the executive before they escalate
Responsibilities include the following: 1) adhering to and complying with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.), 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting potential suspicious activity to the BSA/AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.
DISCLAIMER: Critical features of this job are described under the items above. They may be subject to change at any time due to reasonable accommodation or other reasons. This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
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RESPONSIBILITIES AND DUTIES:
- Perform and document Compliance Forensic Testing of adherence to firm policies and procedures, including business line supervisory procedures relating to advisory and broker-dealer activities such as Sales, Trading, Billing, New Accounts, Sub-Advisor Due Diligence, Third Party Referral Documentation, Marketing, etc. on behalf of PWM.
- Identify and utilize various internal and external resources to understand the requirements of applicable regulations.
- Work with compliance, business units, and data management personnel to establish appropriate and efficient sources for obtaining data.
- Research and remain current on new federal/state regulations that may impact the Adviser and/or Broker-dealer with regard to new or changing compliance requirements.
- Complete detailed testing of policies, procedures and processes using test work-papers and other tools to compare sample data with related requirements.
- Discuss and review all potential test findings with Compliance Management and respective business line(s).
- Complete preliminary findings drafts, issue review summaries, and discuss final reports for each completed test.
- Provide feedback and suggestions for process improvements and risk mitigation strategies.
- Track business line corrective action plans for timely completion.
- Validate and document the completion and quality of each remediation solution.
- Ensure all testing documents and files are complete and organized.
- Act as ambassador for the team and help promote the culture of compliance.
- Support team projects and administrative duties.
Responsibilities include the following:1) adhering to and complying with all applicable, federal and state laws, regulations and guidance, 2) adhering to Bank and PWM policies and procedures, 3) completing required training, 4) identifying and reporting potential suspicious activity, and 5) assisting with control evaluation and risk mitigation.
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Additionally, you will:
- Assist Relationship Managers and Loan Teams with managing their workflow, questions regarding products, functionality, etc., providing options and escalating issues when appropriate.
- Accurately generate all required loan documentation within the expected service level. This includes working with third parties such as law firms.
- Validate the full and proper execution of loan documentation and fund the loans.
- Perform quality assurance on KYC performed by the loan teams to ensure the Bank’s BSA/AML guidelines are met
- Setup, modify, extend, or renew loans on the accounting system.
- Generate and obtain documentation related to the collateral and file all appropriate liens/holds, etc., to secure collateral.
- Perform duties and responsibilities specific to department functions and activities or as assigned by supervisor.
- Responsibilities include the following: 1) adhering to and complying with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.); 2) adhering to Bank policies and procedures; 3) completing required training; 4) identifying and reporting potential suspicious activity to the BSA/AML Officer; and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.
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- Conducting quality assurance reviews of sanctions investigations and other operational processes;
- Managing our internal sanctions screening list processes to include our screening platform’s whitelisting and suppression lists processes;
- Assisting with other team projects and processes on a regular basis;
- Ensuring any sanctions compliance issues are escalated promptly;
- Compiling metrics and preparing reports for management; and
- Performing additional duties and responsibilities as required by the Director of ESAC.
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- Maintaining and implementing policies and procedures pertaining to economic sanctions and anti-corruption;
- Preparing and executing risk assessments;
- Conducting quality assurance reviews;
- Serving as sanctions compliance subject matter expert on various technological projects and building sanctions compliance requirements for such projects;
- Preparing and presenting training sessions;
- Providing sanctions advisory guidance to sanctions investigators and the business units as necessary;
- Ensuring any sanctions compliance issues are escalated promptly as well as remediating issues identified by audit, compliance testing, and examiners.
- Compiling metrics and preparing reports for committees and senior management; and
- Performing additional duties and responsibilities as required by the Director of ESAC.
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- Review, audit, and re-underwrite Investor loan files to ensure guidelines have been met.
- Assist loan teams with questions on Investor guidelines.
- Work closely with loan teams (Relationship Managers and Loan Specialists) on entire loan process, including pre-qualification, initial approvals, underwriting and processing.
- Convey findings and loan conditions to loan teams.
- Review documentation provided by loan teams to satisfy loan conditions.
- Work with Investor to seek exceptions and waivers.
- Assist in due diligence process by reviewing and answering questions and requests from Investors on purchased loans.
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HR Systems/Applications Management:
- Process employee status changes in HRIS on a timely basis
- Monitor, administer and/or accurately update employee information in various HR and FRB systems (UltiPro, iCIMS, Halogen, OnBase, PI Survey, Form I-9, etc.)
- Run reports on same information as requested.
Staffing Responsibilities:
- Ensure staffing issues are addressed as appropriate and that required approvals are secured
- Manage new hire requests/open position numbers
- Run and analyze background checks; including fingerprints (pre-employment and post)
- Create/communicate offer letters
- Responsible for completion of post hire paperwork (Form I-9, sign-on bonuses, etc.)
- Process Employee Referral Award payments through Compensation team
- Manage internal/external job postings (FRB website, LinkedIn, etc) upon request
- Administer Predictive Index Surveys (P.I.) upon request
- Provide resume copies for Board Book
- Communicate with various departments, employees, applicants and staff to provide guidance and assistance regarding recruitment, transfers, employment and personnel records
- Consult and assist hiring manager through the hiring phase; e.g., provide recommendation regarding recruiting, compensation, etc
Terminations:
- Input termination information into HRIS.
- Inform Payroll department and other impacted departments and provide processing support for both resignations and involuntary terminations
- Work closely with the HRBP to ensure timely and accurate processing
Administrative Tasks:
- Offer auditing/admin support to other HR Specialists
- Maintain current job descriptions on HR p drive for assigned client groups
- Act as backup to other HR Specialists
- Run and distribute regular reports and handle ad hoc requests
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- Build complex SQl and custom reports in Cognos BI and iCIMS report builder.
- Perform detailed data analysis to troubleshoot/resolve identified issues and maintain data integrity.
- Design and lead system integrations, data flow automations, and process improvements.
- Configure and Administer roles, responsibilities and workflows in Core HR system – UltiPro and Applicant Tracking system – iCIMS.
- Analyze business needs, gather functional requirements and work with vendors and internal partners to design HR system enhancements.
- Partner with HR team to recommend and plan for improvements and enhancements to support and streamline internal processes.
- Provide solutions by researching tools and applications to support our internal partners.
- Coordinate integration of multiple platforms, vendor products and technologies.
- Provide end user support, and maintain SLA targets set for the team.
- Coordinates resolution of system issues managed by 3rd party vendors.
- Support and maintain all the API’s, integrations, and interfaces in our core HR and ATS systems.
- Provide other support to Human Resources management and staff as assigned.
- Perform duties & responsibilities specific to department functions & activities or as assigned by supervisor.
- Responsibilities include the following: 1) adhering to and complying with the applicable, federal and state laws, regulations and guidance, including those related to Anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.) 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting suspicious activity to the AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.
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- Heavy scheduling of in person interviews and phone screens. You will be working directly with candidates, the recruiting team, and hiring managers, and in some cases you will be arranging travel for visiting candidates
- Manage the interview loop and ensure interviews are kept on schedule
- Book conference rooms and arrange technology set-ups for on-site interviews
- Confirm Interviewer and Interviewee Attendance of all scheduled interviews
- Coordinate scheduling of post-interview debrief meetings and provide debrief materials if requested
- Updating candidate records and job postings within our internal applicant tracking tool.
- In coordination with the recruiters, you will provide follow-up correspondence to candidates on recruiting status via phone and email
- Tracking recruiting activities and providing candidate status in a weekly report
- Identifying opportunities for improving candidate experience and scheduling efficiency
- Assist in the coordination of other recruiting activities as needed
- Maintain recruiting materials such as new hire offer packets and assist in the creation and generation of recruiting reports
- Support the VP, Head of Talent Acquisition with calendar management, meeting preparation and various projects as assigned
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- Offer to our clients a full range of Bank’s products through in-depth knowledge, and consistently provide service and products based on client needs
- Establish and maintain professional relationships with customers to ensure repeat and referral business
- Provide high-level customer service to current and potential customers
Branch Support
- Process customer transactions according to branch policies and procedures
- Prepare and balance daily work, bank deposits, ATM and Night Depository
- File and maintain bank records in compliance with branch policies and procedures
- May provide assistance to other branches as needed
Compliance
- Responsibilities include the following: 1) adhering to and complying with the applicable, federal and state laws, regulations and guidance, including those related to Anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.) 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting suspicious activity to the AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank
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Branch Operations
- Supports the Branch Manager by overseeing the efficient operation of the branch ensuring all operational functions are completely and properly performed by the staff
- Utilizes all available resources to provide the best solution to ultimately enrich and create a memorable customer experience
- Assists Personal Bankers with policies, procedures, products, systems and banking transactions
- Monitors branch service quality levels and coaches staff to achieve appropriate levels
- Continually reviews operating procedures and practices in order to identify possible deficiencies and improve efficiency
- Audit branch transactions according to branch policies and procedures
Sales, Business Development & Customer Service
- Responsible for checking account and deposit growth
- Promotes and introduces new banking products and services to customers
- Understands customer needs to refer them to Relationship Managers, Preferred Bankers, and Trust Officers
- Establishes and maintains professional relationships with customers to ensure repeat and referral business and minimize customer attrition
- Proactively seeks ways to develop and expand customer relationships in order to build a book of business and contribute towards meeting individual and branch sales goals
- Actively participates in branch sales promotions
Management
- Assists and supports the Branch Manager in leading a team of sales and service professionals to meet and exceed sales goals and customer satisfaction goals
- Organizes the daily workflow of the department. Provides daily supervision and assistance to Personal Bankers in order to maintain quality staffing and high customer service levels
- Assists and supports Branch Manager in fostering a team environment in which all employees can perform to their full potential
- Assists and supports Branch Manager in supervising and coaching teams on professionalism, sales techniques, service expectations and compliance guidelines
- Assist and supports Branch Manager in the selection, training, supervision, and evaluation of branch staff, provides input to bonus payments and other compensation actions
