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As the Director of Enterprise Partnerships, you will lead sales and marketing initiatives with our financial wellness partner companies. You will grow the program based on the needs of our clients and business partners, administer and monitor digital prospecting channels, and collaborate with leadership across the bank.
What you’ll do as a Director of Enterprise Partnerships:
- Lead the development of appropriate products, services and promotions to further the financial wellbeing of partner company employees
- Nourish and further engage existing client base
- Develop C-Suite partnership with partner and prospective partner companies their and HR Benefits teams
- Develop prospect acquisition strategy and acquire new high caliber clients
- Grow number of partnerships overtime in alignment with business priorities
- Expand program while maintaining a high level of service and client satisfaction
- Analyze program performance and ability to pivot and develop strategically
- Oversee and report on conversion pipeline
- Manage stakeholder expectations and program performance
- Optimize client journey and understand employee needs
- Collaborate with dedicated business units to develop strategic campaigns
- Meet with regional leaders across the bank’s footprint
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The RPA QA Lead will work as a key resource in large corporate project/initiatives at First Republic Bank. The QA Lead will have deep knowledge in banking business, preferably with expertise in Robotic Process Automation (RPA) and other applications used by bankers, and will be a visible leader working across organizational boundaries and implementing new technology solutions to enable our banking business strategy. The primary duty of the QA Lead will be to partner with Business to understand business requirements and then partner with key technology resources and vendors to translate the business requirements into test scenarios.
The ideal candidate will be able to evaluate a business requirement, test planning and documentation, perform end to end testing, and recommend appropriate testing execution approach. The candidate is expected to be a self-starter, requiring minimal oversight, is results-oriented, with a strong sense of teamwork. The role requires exceptional communication skills and an ability to build and maintain working relationships with team members, vendors, and other departments involved.
In addition to these more general cross functional responsibilities, the QA Lead will also be responsible for the following:
- Partner with Lines of Business and Key Technical resources (e.g. Information Services (IS) Teams, Process Improvement Teams, Enterprise Architects, Infrastructure leaders) as well as end users to understand requirements, define the application test strategy and support the socialization with stakeholders. Ensures RPA applications meet business and testable requirements.
- Testing Lead to in overall test strategy and test execution both manual and through automation.
- Perform end to end impact assessment for any technical change and how it may impact upstream and downstream testing.
- Responsible for the creation of use-cases in order to conduct successful end to end testing.
- Contribute to the development of governance, methodologies and procedures to continually improve a rapid and repeatable delivery channel of RPA.
- Define and oversee the delivery of a scalable, serviced and resilient IT infrastructure for RPA
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Overview
The bank seeks a senior manager with excellent communication and statistical modelling skills to join the Finance team. The ideal candidate should have at least 5 years of work experience in statistical modeling (e.g., generalized linear models) and have a strong desire to summarize insights for stakeholders and senior management. The role includes management responsibilities for direct reports.
What you’ll do as a Senior Manager, Quantitative Analytics:
- Translate business problems into statistical problems, and develop statistical models to support business needs.
- Manage a team of statistical modelers to forecast credit losses, loan prepayments, mortgage rate spreads, and funding costs.
- Assure management of the completeness and accuracy of model documentation, data analyses, reports, conclusions, and presentations.
- Respond to model scrutiny from model validators, auditors, and federal regulators to assure them of the model’s conceptual soundness, prediction accuracy, and intuitive sensitivities.
- Perform ad-hoc data analysis including business intelligence, exploratory data analysis, data visualization, and management reporting.
- Proactively identify opportunities to improve processes and to adopt leading industry practices.
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InfoSec Access Management Intern:
The InfoSec Access Management intern will be responsible for interfacing with First Republic Project Management, engineering, business unit and vendor staff to ensure applications are on-boarded and de-boarded in accordance with Bank policies and standards. Analyzes and troubleshoots access-related issues and proactively updates procedure/process documentation and suggests and implements process improvements.
What you’ll do as an InfoSec Access Management Intern:
- Support in access management analysis
- Application onboarding and associated activities
- Assist in developing automation workflows in SailPoint Identity IQ
- Implementation of out of box and custom application connectors in SailPoint IIQ
- Support activities associated with compliance and audits
- Project Management
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As an intern, you will get to research and learn about the latest and greatest cybersecurity threats that are affecting Americans and businesses today! You will learn about how hackers and fraudsters are tricking people into giving them their information and money, and learn about the tools and processes used to help stop them. With this information, you will help craft messaging to employees and clients about how to best stay safe. In addition, you will refine your computer skills by understanding how to assess them for any issues.
What you’ll do as a CybersecurityTraining and Development Intern:
- Research the latest and greatest cybersecurity threats that are affecting or may affect the Bank and our clients.
- Write internal blogs and external postings about how to identify and stay safe from cybersecurity threats.
- Partner with the Cyber Associates and Representatives to conduct computer and cyber write ups and analysis.
- Develop training materials to help employees understand evolving information security topics.
- Perform effectiveness information security trainings alongside Training team.
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As an Information Security Specialist assigned to the IT Governance, Compliance & Oversight Management Team, you be responsible for running the necessary systems and application access and entitlements reports for Department Heads and/or their delegates for their review and approval.
What you’ll do as an Information Security Specialist:
- Collaborate with all departments of First Republic, to advocate for, educate, and ensure the departments perform the required User Access Reviews according to Policy.
- Provide recommendations based on findings from User Access reviews.
- Work where possible to improve User Access Reviews either programmatically or through process changes.
- Work with senior management and auditors to ensure that reviews of user access are performed according to policy, in efforts to make certain only relevant people have access to corporate systems and applications.
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Fraud Analyst Intern
The Fraud Analyst Intern will play an important role in the Fraud Investigations Department and report directly to the Team Lead of Fraud Investigations. The Intern will learn how to identify and detect potential fraudulent activities, and will learn how to work closely with various business units and other financial institutions
What you’ll do as a Fraud Analyst Intern:
- Assist Fraud Analysts to perform the following:
- Conduct due diligence, such as running background reports on subjects using Lexis Nexis, and researching an individual or entities through public records as appropriate.
- Analyze and prepare files for Investigators; i.e. compile internal documents and transaction histories.
- Document incidents reported by fraud investigations in our case management system.
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Anti-Money Laundering Intern
The Anti-Money Laundering or AML Operations Unit conducts investigations, analysis, and client monitoring activities for the BSA/AML Department of First Republic Bank. The AML Intern will have the opportunity to assist in research and analysis of findings to support investigative projects and initiatives.
What you’ll do as an Anti-Money Laundering Intern:
- Conduct screening of data related to clients for possible matches in various watchlists to identify exposure to criminal and geo-political risk factors.
- Extract and compile data from various internal and external sources in support of investigative projects to include web- based resources.
- Conduct open source research on a variety of topics related to investigations and provide written summaries of findings to investigators and management.
- Assist with management of various intake processes that support AML Operations.
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What you'll do as a Talent Acquisition Administrative Assistant:
Coordination Support
- Heavy scheduling of in person interviews and phone screens. You will be working directly with candidates, the recruiting team, and hiring managers, and in some cases you will be arranging travel for visiting candidates
- Manage the interview loop and ensure interviews are kept on schedule
- Book conference rooms and arrange technology set-ups for on-site interviews
- Confirm Interviewer and Interviewee Attendance of all scheduled interviews
- Coordinate scheduling of post-interview debrief meetings and provide debrief materials if requested
- Updating candidate records and job postings within our internal applicant tracking tool.
- In coordination with the recruiters, you will provide follow-up correspondence to candidates on recruiting status via phone and email
- Tracking recruiting activities and providing candidate status in a weekly report
- Identifying opportunities for improving candidate experience and scheduling efficiency
- Assist in the coordination of other recruiting activities as needed
- Maintain recruiting materials such as new hire offer packets and assist in the creation and generation of recruiting reports
Administrative Support
- Support the VP, Head of Talent Acquisition and Talent Acquisition Leadership team with calendar management, meeting preparation and various projects as assigned
- First point of contact for team questions regarding administrative concerns including scheduling and room booking
- Support the planning and execution of team events and meetings, including; ordering food, and meeting setting up and taking down the room.
- Workspace coordination (manage our team’s floor space, as well as any moves or logistical arrangements).
- Onboarding and off-boarding orchestration including but not limited to coordination with vendors and recruiters, scheduling of interviews, onboarding logistics, first day support, and off-boarding tasks.
- Perform general administrative duties (photocopying, scanning, mailing, clean/clear work environment).
- Able to set up video and conference room technology to support meeting logistics.
- Provide input and suggestions for process improvements.
- Attend meetings to collect notes, provide action items and/or collect feedback
- Assist with project based work, as needed.
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What you’ll do as a Loan Closing Manager, Residential Lending:
- Manage closing functions to ensure loan documentation and funding are handled accurately, efficiently and within Department service level agreements.
- Monitor workflow for funders/closers and manage the pipeline for all fundings/closings.
- Assist with doc prep file QC and provide results as feedback to closers.
- Deliver funding/closing report to finance and other departments to ensure that all funds are available at the required time.
- Act as a mentor and subject matter trainer to staff; encourage associate development and advancement.
- Assess current workflow and processes in order to create and implement strategies designed to maximize efficiency and accuracy of the loan closing/funding group.
- Ensure consistent and effective methods of communication are in place to ensure the seamless operation of the group.
- Provide training, conduct performance reviews and complete any other supervisory activities.
- Perform duties and responsibilities specific to department functions and activities or as assigned by supervisor.
- Responsibilities include the following: 1) adhering to and complying with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.); 2) adhering to Bank policies and procedures; 3) completing required training; 4) identifying and reporting potential suspicious activity to the BSA/AML Officer; and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.
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See service from a higher perspective.
As a Preferred Banking Client Services Banker, you’ll provide prompt, accurate and courteous responses to internal and external preferred banking client inquiries. You’ll have the opportunity to collaborate with team members to maximize customer service and resolve client issues. In this role, you’ll ask questions to develop an understanding of clients’ full banking needs and interact with other banking departments to ensure that these needs are met.
What you’ll do as a Preferred Banking Client Services Banker:
- Process client transactions such as deposits, withdrawals, book transfers, wire transfers, loan funding, advances and payments, and purchases and sales of foreign currency and foreign drafts; respond to any other banking needs and be able to balance within 30 minutes.
- Assist clients by phone, email and in person with transaction requests and account inquiries and work as a liaison with other departments to meet clients’ needs.
- Initiate courier service for pickup and delivery of customer deposits and documents as needed.
- Order checks, deposit slips and other deposit supplies from our check vendors.
- Work with other departments to assist in the processing of specialized transactions (for example, loan fees and special business banking capital calls).
- Navigate research resources and answer questions using our check image and Check 21 programs
- Develop an understanding of how to read our clients’ documentation using the OnBase program.
- Assist in audits of the department’s previous day’s new accounts and maintenance changes to ensure compliance with internal operating procedures.
- Work with internal departments to confirm and update client information and help expedite any research requests and/or refer them to the appropriate department to ensure timely responses.
- Issue cashier’s checks as requested.
- Process account closings as requested.
- Order ATM cards and process Instant Issue card requests as needed.
- Submit Travel Declaration forms and assist with ATM questions from clients. Work with the ATM Department to help expedite any issues, questions or concerns.
- Process stop payments and stop payment releases as requested.
- Process and respond to emails or inquiries from Online Banking, Call Center and other Deposit Services team members.
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See service from a higher perspective.
As a Preferred Banking Client Services Banker, you’ll provide prompt, accurate and courteous responses to internal and external preferred banking client inquiries. You’ll have the opportunity to collaborate with team members to maximize customer service and resolve client issues. In this role, you’ll ask questions to develop an understanding of clients’ full banking needs and interact with other banking departments to ensure that these needs are met.
What you’ll do as a Preferred Banking Client Services Banker:
- Process client transactions such as deposits, withdrawals, book transfers, wire transfers, loan funding, advances and payments, and purchases and sales of foreign currency and foreign drafts; respond to any other banking needs and be able to balance within 30 minutes.
- Assist clients by phone, email and in person with transaction requests and account inquiries and work as a liaison with other departments to meet clients’ needs.
- Initiate courier service for pickup and delivery of customer deposits and documents as needed.
- Order checks, deposit slips and other deposit supplies from our check vendors.
- Work with other departments to assist in the processing of specialized transactions (for example, loan fees and special business banking capital calls).
- Navigate research resources and answer questions using our check image and Check 21 programs
- Develop an understanding of how to read our clients’ documentation using the OnBase program.
- Assist in audits of the department’s previous day’s new accounts and maintenance changes to ensure compliance with internal operating procedures.
- Work with internal departments to confirm and update client information and help expedite any research requests and/or refer them to the appropriate department to ensure timely responses.
- Issue cashier’s checks as requested.
- Process account closings as requested.
- Order ATM cards and process Instant Issue card requests as needed.
- Submit Travel Declaration forms and assist with ATM questions from clients. Work with the ATM Department to help expedite any issues, questions or concerns.
- Process stop payments and stop payment releases as requested.
- Process and respond to emails or inquiries from Online Banking, Call Center and other Deposit Services team members.
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See service from a higher perspective.
As a Preferred Banking Client Services Banker, you’ll provide prompt, accurate and courteous responses to internal and external preferred banking client inquiries. You’ll have the opportunity to collaborate with team members to maximize customer service and resolve client issues. In this role, you’ll ask questions to develop an understanding of clients’ full banking needs and interact with other banking departments to ensure that these needs are met.
What you’ll do as a Preferred Banking Client Services Banker:
- Process client transactions such as deposits, withdrawals, book transfers, wire transfers, loan funding, advances and payments, and purchases and sales of foreign currency and foreign drafts; respond to any other banking needs and be able to balance within 30 minutes.
- Assist clients by phone, email and in person with transaction requests and account inquiries and work as a liaison with other departments to meet clients’ needs.
- Initiate courier service for pickup and delivery of customer deposits and documents as needed.
- Order checks, deposit slips and other deposit supplies from our check vendors.
- Work with other departments to assist in the processing of specialized transactions (for example, loan fees and special business banking capital calls).
- Navigate research resources and answer questions using our check image and Check 21 programs
- Develop an understanding of how to read our clients’ documentation using the OnBase program.
- Assist in audits of the department’s previous day’s new accounts and maintenance changes to ensure compliance with internal operating procedures.
- Work with internal departments to confirm and update client information and help expedite any research requests and/or refer them to the appropriate department to ensure timely responses.
- Issue cashier’s checks as requested.
- Process account closings as requested.
- Order ATM cards and process Instant Issue card requests as needed.
- Submit Travel Declaration forms and assist with ATM questions from clients. Work with the ATM Department to help expedite any issues, questions or concerns.
- Process stop payments and stop payment releases as requested.
- Process and respond to emails or inquiries from Online Banking, Call Center and other Deposit Services team members.
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Our part-time Production Associate program matches working college students with various teams throughout First Republic, and provides the opportunity to learn and perform the following functions:
What you’ll do as a Production Associate:
- Order commercial and residential real estate appraisals and other valuation products and tools First Republic uses to support its lending decisions
- Perform quality control examinations of appraisals, tools and processes
- Assign appraisals
- Other tasks as needed
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What you'll do as an Appraisal Specialist:
- Choose the appropriate appraiser for an assignment
- Get bids from appraisers
- Order appraisals
- Provide appraisers and Loan Teams with updates on the assignments
- Clear all issues with appraisers and Loan Teams
- Process the receipt of appraisals and invoices
- Communicate deficiencies of appraisals to the Loan Teams and Appraisers
- Set up and update appraiser accounts
- Manage database of appraisers
- Perform duties and responsibilities specific to department functions and activities and as assigned by the department heads
- Responsibilities include the following: 1) adhering to and complying with the applicable, federal and state laws, regulations and guidance, including those related to Anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.) 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting suspicious activity to the AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.
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The Contingent-ACH Specialist is responsible for providing support to the ACH Operations Team with primary focus on ACH Origination, ACH Processing, and Totalmatic .
These responsibilities include but not limited to ACH Block, ACH Filter and ACH Positive Pay set up, ACH Origination profile set up, facilitate ACH Annual Review documentation, ACH dispute processing, research request, and more.
What you’ll do as a Contingent-ACH Specialist:
- Process high volume of ACH Processing requests within required deadline
- Assist management with month end reporting
- Provide excellent Customer Service Support to Internal and External Clients
- Must have excellent phone etiquette
- Work closely with management to ensure SLAs for the department are met
- Perform routine responsibilities with limited supervision
- Must be a self-starter and have good sense of urgency
- Perform duties and responsibilities specific to department functions and activities.
- Performs other duties and responsibilities as required or assigned by supervisor.
- Adhering to and complying with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.)
- Adhering to Bank policies and procedures
- Completing required training
- Identifying and reporting potential suspicious activity to the BSA/AML Officer
- Knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.
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See service from a higher perspective.
The Associate I, Consumer Services will provide technical support by troubleshooting and problem solving for clients experiencing difficulties using all retail applications available on First Republic’s Website. They are responsible for providing excellent client service to both external and internal clients via phone, e-mail, or onsite.
What you’ll do as an Associate I, Consumer Services:
- Assist clients by initiating payment investigations, maintenance requests, fulfillment requests, research request, and fee reversal requests received by phone and e-mail.
- Consistently deliver an exceptional client experience on every client contact.
- Make outbound calls to clients to provide resolutions for Online Banking and research requests.
- Effectively multi task on a regular basis.
- Work on a variety of work schedules based on business needs.
- Work overtime as needed.
- Collaborate as part of a team to achieve service goals.
- Adapt to a fluctuating work pace environment.
- Display accuracy and thoroughness, while completing work assignments in a timely manner.
- Adhere to and complying with the applicable, federal and state laws, regulations and guidance.
- Function in a PC windows or MAC environment.
- Perform duties & responsibilities specific to department functions & activities.
- Performs other duties & responsibilities as required or assigned by supervisor.
- Responsibilities include the following: 1) adhering to and complying with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.), 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting potential suspicious activity to the BSA/AML Officer, and 5) knowing and verifying the identity of any clients(s) that enters into a relationship with the Bank.
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The Senior Network Analyst is a member of the Service Management team within First Republic Bank’s (FRB) Network Services team reporting to the Director of Service Management. This role will be engaged in portfolio management, product management, lifecycle management, and financial management for Network Services
The accountabilities for the role include but are not limited to the following:
- Project Intake and Resource planning efforts for the Network Service team
- Audit, Risk and Vulnerability within Network Services
- Network Asset lifecycle and vulnerability management
- Metrics Reporting and Documentation reviews
What you’ll do as a Senior Network Analyst:
- Evaluate current network hardware and software solutions to determine viability; review new technology and make recommendations to increase productivity, cost effectiveness or reliability
- Data Mining of Network Devices Vulnerability Reports from various sources to define appropriate remediation planning, ownership and tracking
- Track and manage Network Assets throughout their lifecycle using existing tools and methods working closely with the Enterprise Asset Management Team
- Identify and act on automation and streamlining opportunities within the Network Asset Management process, procedures and tools
- Collaborates with capacity management and system architects to assess near- and long-term capacity needs
- Work on a variety of reports including Network Availability, Network Capacity, Vulnerability Remediation Tracking and Device End of Life/End of Support Scorecard
- Facilitates and tracks Annual reviews of documentation as it relates to automation configuration, mapping, Network processes and service records
- Support the Project Intake and Resource planning efforts for the Network Service team. Work closely with Management and Business to identify and prioritize support issues and infrastructure projects
- Participate in process development with partners and Service Providers
- Conduct research on automation and capacity management tools, services, and standards to remain abreast of developments in the Network Infrastructure Domain
- Oversee new and existing equipment, hardware, and software upgrades
- Create tooling and automation , allowing operations to execute changes in mass-scale device quantity
- Conduct network audits and risk assessment as required and build remediation scripts as necessary
- Manage the ITRT Remediation process and monitoring
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Senior Network Architect will report to Sr. Management within the Information Services organization. The accountabilities for the role include but are not limited to the following:
- Network Infrastructure Design and Architecture
- Develop and execute strategy to steer solutions to the use of standardized design patterns across Application, Platform and Infrastructure. The incumbent will require an in-depth understanding of their business needs while identifying and leveraging synergies across the various areas.
- Software Defined Infrastructure Development and Engineering Alignment
- Experience with Infrastructure as Code (IaC) with primary focus on Network Infrastructure Automation
- Public Cloud Infrastructure Consulting and Adoption Support Work with partners and team members within Technology to provide professional consultation services on technology best practices, standards and policies/guidelines.
- Coordinate and lead peer groups to deliver solutions focusing on LAN/WAN environments, meet SLA’s, Interface with IT, finance, audit, business unit management and other areas of FRB to ensure integrated processes, efficient introduction of new technologies, retirement of obsolete technologies and support for business-led initiatives requiring the capabilities of this infrastructure.
- Strong experience in architecture leadership that brings together and integrates solutions across multiple vendors (e.g. Cisco Systems, Palo Alto, F5)
- Network infrastructure (e.g. Wired, Wireless, Unified Communications, Security and automation)
- Network architecture for resiliency inclusive of SDN/NFV, SDDC, custom workflows, automation, Infrastructure-as-a-Service (IaaS) capabilities.
- Network architecture management and Orchestration integration
- Network Fabric integrated into surrounding technologies (e.g., CMDB, Instrumentation)
- Design new hardware architectures for network services
- Design new network architectures for connectivity to Public Cloud venues (e.g. AWS, Azure, GCP)
- Network Security Infrastructure architecture for scale out & integration to public cloud
- Ensure that all areas in the organization that provision, deploy and support the Network based technology designs have the documentation they require to effectively execute their roles for project delivery.
- Work with vendor platform providers and engineering peers to keep abreast of trends, products, frameworks, and applications.
- Work with other teams to implement best practices from Cisco, PaloAlto, F5 designs i.e. high availability clustering, upgrades, migrations and performance optimized strategies.
- Maintain knowledge and understanding of external development, market conditions and their impact.
- Act as thought leader, innovator and agent of change to influence and drive Information Services strategy and proactively share knowledge with team members to further extend team capability and service excellence,
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Corporate Services is responsible for the set-up, maintenance and ongoing support to both Corporate and Small Business Clients utilizing Treasury products and services. This role resides in Corporate Services and interacts with both internal and external Clients on more complex products and solutions requiring significant coordination and communication, and project management skills. Providing exceptional Client support to both internal and external Clients is fundamental to both the company values, but is also key to the success of First Republic Bank.
Duties and Responsibilities:
- Provide extraordinary service via phone and email to First Republic clients and internal partners
- Manage multiple client implementations projects involving document completion and review, building client profiles, coordinating across different functions within the bank, and initial client training.
- Use information from forms and bank systems to create/modify client profiles
- Communicate clearly and professionally with all levels of bank and client personnel
- Work under minimal supervision and work well under pressure
- Must be able to work a flexible schedule
- PC knowledge of various Window applications; internet savvy
- Excellent Organizational skills and attention to detail are required
