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- Prepare schedules (for earnings release, 10-Q, 10-K, Call Report, internal management reports) and disclosures in accordance with SEC, FDIC or internal reporting requirements and organize/maintain applicable supporting documentation for every filing. For areas of responsibility, proactively make enhancements to reporting processes.
- Research technical guidance and communicate conclusions regarding accounting and regulatory reporting issues.
- Perform financial accounting analyses as necessary.
Monitor accounting and regulatory developments and the resulting reporting implications. Collaborate with Accounting Policy and other functional groups (for example, Accounting, Finance, Credit Administration, Loan Servicing, Deposit Services) to implement changes in reporting processes.
- Lead or assist with special accounting/reporting projects as assigned.
- Maintain strong internal controls over financial reporting; update procedures and internal control matrices; ensure clean audit trails and adequate documentation for all financial reports.
- Perform duties & responsibilities specific to department functions & activities.
- Performs other duties & responsibilities as required or assigned by supervisor.
- Responsibilities include the following: 1) adhering to and complying with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.), 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting potential suspicious activity to the BSA/AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.
Disclaimer
- Critical features of this job are described under the items above. They may be subject to change at any time due to reasonable accommodation or other reasons. This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
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The Senior Residential Appraisal Review Specialist will have the opportunity to review, analyze and render risk-based decisions for acceptance of appraisals.
- Perform detailed technical and compliance reviews on residential real estate appraisals.
- Ensure that valuations are reasonably supported, credible and compliant with federal and state regulations, USPAP, FIRREA, bank policies and guidelines, and industry standards.
- Communicate with appraisers for any report corrections and/or revisions.
- Evaluate appraiser quality of work and provide feedback for maintenance of the Bank’s appraisal panel.
- Engage in regular communications and serve as an advisor to Relationship Managers and Executive Loan Committee on appraisal topics in the Bank’s core markets.
- Provide support to all areas of real estate lending as needed; demonstrate superior customer service to appraisers and employees.
- Attend ongoing training for Real Estate Appraisal and Real Estate Appraisal Reviews.
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- Work as a part of a growing, dynamic project team in order to integrate multiple technologies and processes.
- Understand roadmap and vision of business and technical teams and assist in mapping project requests as appropriate.
- Understand and have experience working in Agile/Scrum or iterative development environments.
- Effectively lead communication and documentation of business and technical information in line with agreed processes and procedures. Partner with Business Technology Partners in order to gain confidence and acceptance within the teams.
- Work hand-in-hand with existing Scrum Masters and help share and communicate information out to a broader audience.
- Act as trusted liaison and participate in defining solutions to solve complex, multi-disciplinary business problems with long-term implications.
- Recommend competitive solutions to improve business decision-making with a focus on the core systems and integrations, technology strategies, and standards.
- Draft, document and obtain sign off for all required PMO artifacts. Perform regular risk assessments and communicate results to project team. Work to remediate all issues and barriers to progress.
- Manage the project change control and release processes in accordance with PMO, enterprise, and department-level standards.
- Manage third party contributions to the project as appropriate.
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- Creates and maintains disaster recovery planning documentation for critical applications, services and systems in accordance with policies and established standards.
- Creates detailed testing reports including an executive summary, test scope, success criteria, recovery time objective, recovery point objective achievement results, and issues identification/status.
- Coordinates testing activities for internal and external hosted applicationsand services.
- Leads and schedules technology recovery exercises.
- Provides ongoing feedback for risk management, mitigation, and prevention.
- Regularly reports Disaster Recovery activities to Executive Management.
- Provides documentation for audit and regulatory reviews.
- Supports special projects related to contingency planning and emergency prepardness as required.
- Helps ensure compliance with all applicable federal, state and local laws, regulations, and ordinances.
- This role may require staffing outside of regular business hours. Including evenings and weekends.
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- Providing on-going exceptional client service on the phone and occasionally in person
- Supporting the Preferred Banking team in day to day responsibilities
- Assistance in obtaining and organizing all required documentation and filing
- Maintaining new account logs, Eagle reports, Alco reports, client/product reports and transaction logs
- Maintain customer relationships
- Acquire knowledge of existing bank products, specifically the deposit side, but with a small focus on the Trust, Wealth Management and Loan products as well
- Keep up to date with new Bank product offerings and services
- Maintaining marketing and brochure supply for Preferred Bankers
- Provide back-up support in Preferred Bankers absence
- Opening of new accounts
- May participate in business development calls with Relationship Managers and/or Preferred Bankers
- Perform duties & responsibilities specific to department functions & activities
- Performs other duties & responsibilities as required or assigned by supervisor
- Adhering to and complying with the applicable, federal and state laws, regulations and guidance, including those related to Anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.
- Adhering to Bank policies and procedures
- Identifying and reporting suspicious activity to the AML Officer
- Knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank
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- Drive strategic growth projects across the business from solution development to execution
- Define and drive analyses aimed at developing a deep and holistic understanding of business performance, growth drivers, and trends
- Implement new operations processes and identify technology features that will help the business scale efficiently
- Communicate insights and recommendations clearly to key stakeholders, including lending partners and senior executives
- Keep your finger on the pulse of the business to ensure it is operating as successfully as possible, stepping in to help drive improvements as needed
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As a Quantitative Analyst, this person will work on a number of initiatives to improve and develop the analytics infrastructure in all areas of the bank. This person will work on cross divisional project teams with members of EDCI, Enterprise Risk, Treasury, Financial Planning & Analysis teams, Information Services, and Data Management teams. Possible projects include deriving customer insights through predictive modeling; addressing business needs and recommend solutions; determining the most effective means of meeting our risk, regulatory reporting and financial planning requirements; determining quantitative strategies for social media and marketing.
Key Responsibilities include assisting the Chief Data Officer and Head of Analytics in envisioning, designing, planning, building and deploying (release, maintenance, monitoring) information and analytics solutions. From time to time, the analyst will participate in related activities including various data governance and data profiling initiatives, application development and vendor evaluation, Executive Management Reports and other analytic activities as needed.
A few example projects relevant to the position are:
- Develop predictive models leveraging a range of regressions and machine learning tools and techniques
- Translate business problems into statistical problems, and develop statistical models to support business needs, such as Net Promoter Score, pricing policy, cross-sell targeting, Consumer Credit Risk Modeling, Portfolio Risk Modeling, scoring, scorecard building, Credit Risk Analysis
- Extract credit and retail banking transaction data, conduct exploratory data analysis, and address common data issues like missing and extreme values
- Derive customer insights through predictive modeling to address business needs, and recommend solutions
- Design data-driven marketing initiatives to manage customer relationship, drive sales, enhance executions, and increase productivity
- Assist or drive the full project lifecycle including requirements gathering, functional design, installation, user acceptance testing, issue resolution and production implementation
- Analyze source systems and provide source to target mapping for the data warehouse
- Analyze business requirements for new predictive models and reports to be developed
- Document analysis processes and results, summarize data insights, and present key findings to CDO office and other stakeholders
- Use advanced analytics to assess portfolio performance, identify business opportunities, and drive critical business decisions
- Design, development and deployment of self service reports, scorecards and dashboards based on analytical data
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- Work with various functional groups to identify opportunities for process improvement. Perform detailed analysis for enhancement – existing workflows, fit for purpose or feasibility assessment, gap assessment (incl. risk and control), identify improvement opportunities and potential solutions, and perform cost benefit analysis where appropriate. Collaborate with project teams, business and technology partners to jointly and comprehensively identify business requirements.
- Once an opportunity moves into the implementation phase, own all aspects of implementation including process re-engineering, overseeing development, collaborating with Information Services team for deployment management, reporting and tracking.
- PM is also responsible for :
- Performance management (process and program level)
- SLA adherence.
- Compliance requirements (Regulatory and Internal)
- Upgrades / bug fixes / change management.
- Documentation (PDD / SDD)
- Program governance.
- Reporting (process and program level)
- Own all aspects of bot management:
- Execute and maintain an end-to-end bot operating framework that includes but is not limited to bot development, testing, management, upgrades, and deployment – including change management protocols.
- Ensure bots meet all applicable business requirements and Bank’s policies including governance/regulatory requirements through engagement with the Bank’s second and third line of defense.
- Work with technology partners within each functional group to manage bot lifecycles for each use-case.
- Ensure optimization of both SLAs and overall virtual workforce.
- Ensure business requirements are being met with the delivered business functionality of vendor and/or internal technology solution and highlight differences and potential changes/solutions.
- Develop and communicate process changes, enhancements, and modifications – verbally and through written documentation – to management, peers, staff, and other employees so that issues and solutions are understood.
- Additional responsibilities include the following:
- Adhering to and complying with all applicable federate laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.)
- Adhering to Bank policies and procedures.
- Completing required training.
DISCLAIMER:
Critical features of this job are described under the items above. They may be subject to change at any time due to reasonable accommodation or other reasons. This job description reflects Management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Nothing in this job description restricts Management’s right to assign or reassign duties and responsibilities to this job at any time.
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1. Work with various functional groups to identify opportunities for process improvement. Perform detailed analysis for enhancement – existing workflows, gap assessment (incl. risk and control), identify improvement opportunities and potential solutions, and perform cost benefit analysis where appropriate. Collaborate with project teams, business and technology partners to jointly identify business requirements.
2. Once an opportunity moves into the implementation phase, own all aspects of implementation including process re-engineering, collaborating with vendor and Info Services team for deployment management, if applicable, reporting and tracking. Ensure business requirements are being met with the delivered business functionality of vendor and/or internal technology solution and/or changes to operational processes.
3. Have a strategic perspective and business acumen. Looks toward the broadest possible view of an issue/challenge; can easily pose future scenarios; can think globally about all aspects of the Bank; can discuss multiple considerations of an issue and forecast them into the future.
4. Program Manager’s responsibilities also include:
- Performance management (process and program level)
- SLA adherence
- Compliance requirements (Regulatory and Internal)
- Documentation
- Program governance
- Reporting (qualitative and quantitative metrics to track process improvements)
5. Ensure business requirements are being met with the delivered business functionality of vendor and/or internal technology solution and highlight differences and potential changes/solutions.
6. Develop and communicate process changes, enhancements, and modifications – verbally and through written documentation – to management, peers, staff, and other employees so that issues and solutions are understood.
7. Additional responsibilities include the following:
- Adhering to and complying with all applicable federate laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.)
- Adhering to Bank policies and procedures
- Completing required training
DISCLAIMER:
Critical features of this job are described under the items above. They may be subject to change at any time due to reasonable accommodation or other reasons. This job description reflects Management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Nothing in this job description restricts Management’s right to assign or reassign duties and responsibilities to this job at any time.
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RESPONSIBILITIES AND DUTIES
- Underwriting and Analysis: Underwrite high quality credit narratives in support of new and existing loans. This responsibility requires the following skills:
- Spreading business financial statements and tax returns using Moody’s software
- Analyzing multi-year trends and ratios from financial information
- Understanding cash flow from operations, which includes identifying recurring and non-recurring sources of cash flow
- Researching industry trends and risks
- Performing collateral analysis including accounts receivable, inventory, real estate and investments
- Running credit reports and gathering/analyzing KYC information
- Spreading personal financial statements and tax returns for individual guarantors, developing borrower and guarantor global cash flow analysis
- Presenting to Executive Loan Committee with the Business Banker for loan approvals.
- Loan Closing: Work closely with Business Bankers, Commercial Loan Operations, Outside Counsel and the client to document and close loans thoroughly and swiftly. This process includes:
- Ordering loan documents, either in-house or using outside counsel
- Reviewing documentation for consistency and accuracy with credit approvals
- Ordering and reviewing formation documents & UCC searches for clients
- Ensuring loan terms have been detailed accurately on the Bank’s loan system, post-closing.
- Portfolio Management: Create, maintain, and monitor all loan and credit files at the highest quality. This process involves:
- Monitoring existing credit facilities for financial and reporting covenant compliance
- Reviewing the covenant compliance log to ensure updated financial information and covenant compliance and communicating with clients to receive required reporting information
- Detecting early warning signs that could lead to a potential default
- Identifying defaults immediately to the Business Banker and Executive Loan Committee
- Monitoring underperforming loans
- Evaluating proper loan risk ratings
- Corresponding with Executive Loan Committee and Credit on waivers, amendments, renewals, reviews and modifications
- Client Service: Assist the Business Banker on all levels of the business banking relationship to ensure the client receives exceptional service. This process includes:
- Receiving and funding loan advances and payments
- Collecting loan and legal fees
- Calling on delinquencies
- Assisting clients with various loan and deposit related inquiries
- Remedying or submitting client requests to the proper departments and following up to ensure timely execution
- Identifying cross-sell opportunities.
- Lead special projects as needed.
- Be or become proficient in Microsoft Office, Bisys, AFS Level III, and Moody’s.
- Perform duties and responsibilities specific to department functions and activities.
- Performs other duties and responsibilities as required or assigned by supervisor.
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DUTIES AND RESPONSIBILITIES:
- Develop the Gradifi brand voice and adapt it for all channels and audiences.
- Write engaging copy across all channels and formats including emails, landing pages, website, product, video, collateral and more.
- Ensure grammatical accuracy, message clarity, and a consistent voice across all channels.
- Work closely with product team on user-facing copy in the interfaces of software products
- Proofread and copyedit all copy that the company puts out with a keen attention to detail.
- Apply SEO and other digital best practices to all web content.
- Work independently and manage multiple products simultaneously.
- Collaborate well across departments with multiple stakeholders, incorporating feedback to meet business goals while keeping a consistent voice across channels.
- Security and compliance is a top priority at Gradifi and strict adherence to the policies and procedures of the Information Security Management System is mandatory.
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- Work with the Solution Leads and Systems Analysts to define data needs required to deliver the next generation of Online Consumer banking. Elicit, analyze, validate and manage technical requirements definition, flows and deliverables for projects. Develop and verify data mappings to support specific business requirements.
- Support bi-weekly data conversions, working with IT, business and vendor teams to validate complex data processing. Troubleshoot production issues during these conversions to support, turning around solutions in deadline-driven timeframes.
- Translate test data requirements into source system data profiles, providing conditioned data in support of QA efforts for functional and regression test efforts for new versions of Online Banking. Make recommendations for process changes and keeping test data documentation current.
- Perform as the data expert on the various consumer banking systems and processes assigned. Inclusive of this is gathering a deep understanding of the data within the systems and business processes supported by the system(s).
- Build critical working relationships with the business and users communities through gathering a thorough understanding of the business models and processes employed
- Perform duties & responsibilities specific to department functions & activities.
- Performs other duties & responsibilities as required or assigned by supervisor.
- Responsibilities include the following:
- Adhering to and complying with the applicable, federal and state laws, regulations and guidance, including those related to Anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
- Adhering to Bank policies and procedures.
- Completing required training.
- Identifying and reporting suspicious activity to the AML Officer.
- Knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.
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DUTIES AND RESPONSIBILITIES:
- Offer to our clients a full range of Bank’s products through in-depth knowledge, and consistently provide service and products based on client needs
- Establish and maintain professional relationships with customers to ensure repeat and referral business
- Provide high-level customer service to current and potential customers
Branch Support
- Process customer transactions according to branch policies and procedures
- Prepare and balance daily work, bank deposits, ATM and Night Depository
- File and maintain bank records in compliance with branch policies and procedures
- May provide assistance to other branches as needed
Compliance
- Responsibilities include the following: 1) adhering to and complying with the applicable, federal and state laws, regulations and guidance, including those related to Anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.) 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting suspicious activity to the AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank
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Demonstrates thorough knowledge of all branch operations and banking policies and procedures
- Processes customer transactions according to branch policies and procedures
- Files and maintains bank records in compliance with branch policies and procedures
- Prepares and balances daily work, bank deposits, ATM and Night Depository
- Participates in maintenance of the branch office to represent the office in a positive manner
- Creates a memorable customer experience for current and potential customers
Demonstrates thorough understanding of all banking products and customer needs
- Promotes and cross-sells new banking products and services to customers
- Understands customer needs to refer them to Relationship Managers, Preferred Bankers, and Trust Officers
- Establishes and maintains professional relationships with customers to ensure repeat and referral business
- Actively contributes to the attainment of individual and branch sales goals
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- Process client transactions such as deposits, withdrawals, book transfers, wire transfers, ACH, loan funding, advances and payments, stop payments, purchasing and selling of foreign currency and foreign drafts, issue cashier checks, process account closings, or any other banking needs and able to balance within a reasonable timeline.
- Assists clients by phone, email and in person with transaction requests and account inquiries and work as a liaison with other departments to meet the client’s needs.
- Initiate courier service for pick-up and deliveries of customer deposits and documents as needed.
- Order ATM cards, checks, deposit slips and other deposit supplies from internal and/or third party vendors.
- Work with other departments to assist on the processing of specialized transactions. (Example: loan fees and special business banking capital calls.)
- Be able to navigate research and answer client and banker questions using the bank’s systems and have a thorough understanding on how to read our customer’s documentation using the OnBase program.
- Assist in audit of departments previous days new accounts and maintenance changes to ensure compliance with internal operating procedures, including reviewing and generating reports (as necessary)
- Work with stakeholders to update client information, documentation, and, help expedite requests and/or refer them to the appropriate department to meet requests in a timely manner.
- Process and respond to emails and/or telephonic inquiries from Online Banking, Call Center, bankers, and other Deposit Services Department.
- Perform duties & responsibilities specific to department functions & activities.
- Performs other duties & responsibilities as required or assigned by supervisor.
- Responsibilities include the following: 1) adhering to and complying with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.), 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting potential suspicious activity to the BSA/AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.
- Critical features of this job are described under the items above. They may be subject to change at any time due to reasonable accommodation or other reasons. This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
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RESPONSIBILITIES AND DUTIES:
- Security Information and Event Management: Configuration of Information Security monitoring systems which provide logging, monitoring, and actionable alerting. Systems include IDS/IPS; Database Activity Monitoring; and Vulnerability Scanners. Assist with the configuration, maintenance, and monitoring of the Security Incident and Event Monitoring (SIEM) system.
- Develop and implement SIEM use cases to support the monitoring of the Bank’s infrastructure and ensuring that regulatory and legal compliance (e.g. GLBA, SOX) is maintained and compliance with Bank policy is maintained. Support the incident response team, by providing tier 2 support to incident handlers.
- Data Loss Prevention Program: Support the enterprise data loss prevention program by identifying and controlling data loss channels. As directed, work with business units to address their data loss prevention requirements.
- Cyber Intelligence Analysis: Monitor cyber intelligence and provide input as necessary to other groups within the Bank. Take proactive steps, such as implementing controls, to reduce the likelihood of a successful attack. Update incident response procedures as necessary based upon cyber intelligence.
- Project Consulting: Provide security consulting services, as needed, to various projects. Provide assistance to the Information Security Architect in the design of security solutions.
- Performs other duties & responsibilities as required or assigned by supervisor.
Responsibilities include the following: 1) adhering to and complying with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.), 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting potential suspicious activity to the BSA/AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.
Critical features of this job are described under the items above. They may be subject to change at any time due to reasonable accommodation or other reasons. This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
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- Individual will be responsible for supporting the sales force (Bankers, Preferred Bankers, Relationship Managers, etc.) as a Treasury Management Products expert in order to help attract, expand and retain balances pertaining to cash management clients.
- The specialist should consult with clients to help determine needs, build solutions and guide the implementation of appropriate FRB TM Products and customizations/configurations as necessary, particularly for complex implementations.
- The product consultant should be fully versed in all cash management products offered by FRF (features and functionality) and should help provide a higher level of expertise to clients and prospects in solving cash management problems.
- The specialist should continually encourage and promote the practice of bringing in a product specialist early to gain the full understanding of a client’s needs in order to create a holistic cash management solution.
- The TM Product Consultant should consistently promote the purpose of the product consultant and continually offer help to the sales force in order to promote a “consultative approach” to cash management
- The specialist should maintain a detailed knowledge of TM industry trends in payments, receivables and liquidity and continually share the information in training sessions, internal meetings, etc.
- The specialist should be highly visible and consistently promote the assistance and expertise offered by the specialist role.
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DUTIES AND RESPONSIBILITIES:
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Manage daily work flow and mailbox flow, delegate specific tasks to Supervisors, Assistant Managers, and CSAs depending on their knowledge, expertise and ability, while keeping in mind their limitations and therefore minimizing risk to the bank and client.
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Supervise the client facing CSA and provide ongoing support with daily transactions, problems and proactively engage when problem arise during the day. And Coordinating monthly meetings.
- Managing and monitoring the workflow of wire transfers (approving and releasing outgoing wires, research and resolve issues with rejected wires due to NSF, invalid account numbers, missing/incomplete information. Escalate when necessary. Follow up on wire tracers and cancellations.
- Responsible to coordinate effort to ensure that all departmental functions are completed including approving transactions that are over the CSA limits, answering the phones promptly, and ensuring CSAs are providng client oriented customer care for quality and training purposes.
- Responsible for approving monthly/quarterly branch certifications, monitor department time and duties.
- Manage and monitor the workflow of wire transfers (approving and releasing outgoing wires, research and resolve issues with rejected wires duet to NSF, invalid account numbers, missing/incomplete information. Escalate when necessary. Follow up on wire traces and cancellations
- Responsible for being knowledgeable in all areas of client services and the CSA job functions, i.e. setting up courier service pick-up, deposits, issuing cashier’s checks, close accounts, orders ATM cards/checks, place stop payments. To that fact, also provide cross training and staff development to ensure staff understands bank processes and procedures.
- Be able to step into any roll within the PBCS department when needed, including that of Documentation Compliance when necessary.
- Performs other duties & responsibilities as required or assigned by manager, including ordering supplies, callbacks, review of inclearings/OD, interview new candidates, etc.
- Responsibilities include the following: 1) adhering to and complying with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.), 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting potential suspicious activity to the BSA/AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.
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- Develop, manage, and maintain reports on operational, risk, and performance metrics:
- Identify business needs
- Gather and understand requirements
- Analyze data, workflows and existing processes/systems
- Design and prepare results of analysis and reports
- Identify business impacts and present to clients
- Ensure reporting is refreshed and maintained on an ongoing basis
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Research and resolve data issues and discrepancies:
- Work directly with application users and enterprise data team to understand and resolve issues
- Perform root cause analysis when assessing issues
- Research and develop appropriate resolutions to ensure data quality and integrity
- Communicate resolution options with clear and concise language appropriate for each audience
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Fulfill ad-hoc reporting and analysis requests:
- Prioritize requests
- Coordinate with clients to confirm requirements
- Provide results with attention to detail and accuracy
- Assist the manager in building and maintaining a Strategic Plan
- Perform duties & responsibilities specific to department functions & activities or as assigned by supervisor.
- Responsibilities include the following: 1) adhering to and complying with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.), 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting potential suspicious activity to the BSA/AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.
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- Owns the creation of the cloud network-specific solution architecture(s) needed to deliver the desired outcome, which includes:
- Identifying the network systems/platforms required to achieve the end-to-end solution and creating a solution context diagram
- Designing the new network solutions along with interface definitions to existing systems
- Identifying the dependencies between various network components of the solution and, working with engineers and other architects ensure that systems/platform owners can deliver their solutions on time
- Drives Cloud (IaaS, and PaaS) Network Architecture principles
- Creates solution artifacts and presents them to the Architecture Review Board (ARB) for review and approval.
- Works with Project Managers to break solutions into work streams and tasks. Coordinates with every platform/system owner involved in the overall solution.
- Works with the network engineering delivery teams to oversee the delivery of the solution.
- Provides technical leadership for a team of network engineers and administrators, setting the tone for definition, design and implementation of new network infrastructure components and services.
- Works with engineers to maintain overall network platform stability, security and reliability
