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Putting you first
As Credit Administration Analyst — Validations, you’ll review new commercial loans, renewals and modifications to ensure that the approval aligns with both the loan documents and the loan accounting system. You play an important role in helping the Bank manage risk, and you will develop a strong knowledge of loan documents and covenant monitoring practices and have the opportunity to help maintain First Republic’s strong credit culture.
What you’ll do as a Credit Administration Analyst:
- Review new commercial loans, renewals and modifications to ensure that key aspects of the approval conform with both the loan documents and the information in the loan accounting system (ASF Level 3) — checking, for example, that the correct loan risk grade has been assigned, appropriate approvals have been obtained and covenants have been entered into the tracking system to match the documents.
- Set up annual term loan review ticklers when needed.
- Note any discrepancies or issues that you identify in your review, enter policy exceptions on AFS Exceptions, and highlight any key documentation that is missing or incomplete; raise these issues with the Executive Loan Committee, Loan Servicing Relationship Managers and/or Business Bankers.
- Keep senior management informed of significant noncompliance issues or undesirable trends.
- Actively look for ways to make the team’s processes more efficient and enhance the quality of our internal service.
- Help the Bank reduce risk by adhering to and complying with all applicable federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e., Bank Secrecy Act, USA PATRIOT Act, etc.), adhering to Bank policies and procedures, and completing all required training.
- Identify and report any potential suspicious activity you see to the BSA/AML Officer.
- Know and verify the identity of clients who enter into a relationship with the Bank.
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Demonstrates thorough knowledge of all branch operations and banking policies and procedures
- Processes customer transactions according to branch policies and procedures
- Files and maintains bank records in compliance with branch policies and procedures
- Prepares and balances daily work, bank deposits, ATM and Night Depository
- Participates in maintenance of the branch office to represent the office in a positive manner
- Creates a memorable customer experience for current and potential customers
Demonstrates thorough understanding of all banking products and customer needs
- Promotes and cross-sells new banking products and services to customers
- Understands customer needs to refer them to Relationship Managers, Preferred Bankers, and Trust Officers
- Establishes and maintains professional relationships with customers to ensure repeat and referral business
- Actively contributes to the attainment of individual and branch sales goals
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DUTIES AND RESPONSIBILITIES:
- Offer to our clients a full range of Bank’s products through in-depth knowledge, and consistently provide service and products based on client needs
- Establish and maintain professional relationships with customers to ensure repeat and referral business
- Provide high-level customer service to current and potential customers
Branch Support
- Process customer transactions according to branch policies and procedures
- Prepare and balance daily work, bank deposits, ATM and Night Depository
- File and maintain bank records in compliance with branch policies and procedures
- May provide assistance to other branches as needed
Compliance
- Responsibilities include the following: 1) adhering to and complying with the applicable, federal and state laws, regulations and guidance, including those related to Anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.) 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting suspicious activity to the AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank
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An encouraging culture that invests in you
As the Executive Assistant to our Chief Accounting Officer (CAO), you will be at the core of executing the Bank’s mission of providing extraordinary service to our clients and stakeholders. In this position you will use your strong organizational skills to enhance our CAO’s efficiency by managing her calendar, communicating effectively with stakeholders, arranging travel logistics, drafting correspondence and working on special projects.
What you’ll do as an Executive Assistant:
- Manage contact with Accounting team members (including direct reports), senior executives of the Bank and other colleagues, as well as third-party service providers, external auditors, regulators and others.
- Manage the CAO’s calendar proactively and diplomatically (e.g., prioritize meetings, provide ample time to review meeting materials, and manage the cancellation or rescheduling of appointments).
- Prepare and distribute external and internal correspondence, including letters, emails, reports and general communications, drawing on your ability to independently translate conceptual content into succinct and concise prose.
- Assist in the preparation and submission of financial and regulatory filings and reports.
- Coordinate meeting schedules and travel arrangements, demonstrating independent decision-making and judgment.
- Navigate the organizational infrastructure to solve or resolve problems.
- Provide input and suggestions for process improvements.
- Provide occasional support during nonbusiness hours, including evenings and weekends.
- Work directly with many departments, including Accounting, Financial Reporting, Board Relations and Investor Relations.
- Work closely with the Chief Financial Officer and their Executive Assistant.
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- Provide sales and service support (i.e., create, review and distribute various client reports and presentations or assist with client events); may be for current clients or prospects.
- Research and respond to client inquiries and/or problems of high net worth clients, including account change requests; escalate issues as appropriate.
- Assist with phone calls to prospects and clients, schedule all client-related appointments, coordinate client mailings/invitations to company events.
- Provide general administrative support such as managing logistics and refreshments for meetings, answering incoming telephone calls, managing incoming emails/faxes, filing, submitting business expense requests, schedule appointments and distributing mail.
- Place equity, mutual fund and fixed income trades for brokerage clients, process money market movements or account maintenance at custodian and in CRM system. As necessary, utilize custodial websites, CRM client database and APX portfolio management system. Produce reports upon request.
- Create and maintain client files in CRM and other systems or hard-copies (then pass on to Operations team). Assist with completion and transmission of transaction documents including: preparing transaction documents, reviewing completed/signed transaction documents to ensure compliance and accuracy, establishing and maintaining file folders, maintaining document copies, processing investment/bank transactions, and communicating with operations/billing/internal departments/First Republic Securities Company and other custodians with regard to transaction processing follow-up
- Client interaction: act as conduit between client and PWM operations, create business plans geared toward client growth, build relationships with clients, initiate daily contact with clients and make frequent office visits, introduce technology and services to client as appropriate, cross sell PWM’s products, services and/or technology, monitor client investing and understand their rationale or intentions/goals.
- Perform duties & responsibilities specific to department functions & activities or as assigned by supervisor.
- Participate in the development of department policies and/or procedures and assist with client specific projects as assigned.
- Responsibilities include the following: 1) adhering to and complying with the applicable, federal and state laws, regulations and guidance, including those related to Anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.) 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting suspicious activity to the AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.
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DUTIES AND RESPONSIBILITIES:
Branch Operations
- Audits input and maintenance of all branch transactions according to branch policies and procedures
- Ensures branch balances daily
- Works with Compliance department to ensure compliance with FRB’s policies and procedures
- Participates in weekly Asset/Liability meetings
- Proactively reviews operating procedures and practices in order to identify possible deficiencies and improve efficiency
- Works with the Marketing department to ensure successful advertisement and implementation of new and existing bank products
- Works with Risk Management, Facilities and Deposit Operations to ensure the safety and security of branch premises, property and assets (including cash on hand, ATM machines, alarms, etc.) and to implement loss prevention measures.
- Works with Facilities and Human Resources to provide a safe and healthy work environment (i.e., equip branch with first aid items, ergonomic support, Workers’
- Compensation and Employee Assistance Program referrals, etc.).
- Responsible for managing the P & L of the branch
- Manages ATM and kiosk ATM installation and implementation as needed
- Travels as necessary to attend meetings, training sessions, client events, etc.
Sales, Business Development & Customer Service
- Establishes a Total Banking Relationship (both business and personal) by cross-selling: direct deposit, internet banking, overdraft protection, multiple deposit products, Investment and Trust Services.
- Accountable for the branch's productivity, deposit growth, customer retention and new referrals
- Accountable for delivering strong individual sales performance, including conducting outside sales efforts
- Utilizes all available resources to provide the best solution to ultimately enrich and create a memorable customer experience
- Understands customer needs to refer them to Relationship Managers, Preferred Bankers, and Trust Officers
- Establishes and maintains professional relationships with customers to ensure repeat and referral business and minimize customer attrition
- Proactively seeks ways to develop and expand customer relationships in order to build book of business and contribute towards meeting individual and branch sales goals
- Actively participates and develops branch sales promotions
Management
- Accountable for leading a team of sales and service professionals to meet and exceed sales goals and customer satisfaction goals
- Fosters a team environment in which all employees can perform to their full potential
- Supervises and coaches teams on professionalism, sales techniques, service expectations and compliance guidelines
- Ensures teamwork, cooperation and respect among branch office
- Leads the selection, training, supervision, and evaluation of branch staff, provides recommendations to bonus payments and other compensation actions
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See service from a higher perspective
As a Senior Preferred Banker, you will have the opportunity to assist Relationship Managers in developing and maintaining clients by selling a full range of First Republic products and services as well as developing a personal portfolio of business. In this role, you’ll maintain a professional relationship to encourage additional business from existing clients in addition to obtaining referral business. You will use your excellent customer service skills and ingenuity to solve problems and enhance the banking relationship.
What you’ll do as a Senior Preferred Banker:
- Assist Relationship Managers with business development, including opening new accounts.
- Acquire all required documents.
- Provide ongoing excellent customer service.
- Maintain existing client relationships.
- Develop a thorough knowledge of existing bank products and keep up-to-date with new products and services.
- Work with other team members (Relationship Managers, loan processors, client liaisons) to provide a more efficient sales and workflow environment.
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Common goals, uncommon potential
As a Quantitative Analyst, you’ll use your strong R and SQL programming skills to assist the Finance team. You’ll have the opportunity to perform statistical modeling (for example, linear and logistic regression) and describe methodologies, insights and recommendations to business stakeholders and senior management.
What you’ll do as a Quantitative Analyst:
- Using a large relational database of residential mortgages, develop statistical credit loss models to meet the Financial Accounting Standards Board’s updated accounting standards (Accounting Standards Update 2016-13).
- Apply your statistical and programming knowledge, using R and SQL, for the purpose of credit loss forecasting, including writing code, estimating model parameters and working with the model validation team.
- Summarize your insights and present the key findings to business stakeholders and senior management.
- Collaborate with programmers or analysts in Git and GitHub environments.
- Test models for prediction accuracy, statistical soundness and sensitivity to risk drivers.
- Fully document the model development process, model tests performed, model assumptions, and processes for controls and governance.
- Respond to model scrutiny and inquiries from both internal and external validators as well as federal regulators to ensure conceptual soundness, prediction accuracy and robustness.
- Perform regression diagnostics such as stationarity, residual correlation, heteroscedasticity, normality of residuals, multicollinearity, highly influential observations and overfitting.
- Translate business problems into statistical problems and develop statistical models to support business needs.
- Assist in data collection, extraction, scrubbing, validity and sanity checks, transformation, and validation for a variety of projects that use data.
- Perform other ad hoc data analysis, including business intelligence and reporting.
- Proactively identify opportunities to improve processes and to adopt leading industry practices.
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- Responsible for access administration of financial applications, infrastructure and operating systems as per established procedures.
- Responsible for updating and resolving request tickets and ensuring timely settlement of assigned user requests and issues.
- Assist with troubleshooting and problem analysis by working with other teams, vendors or users in diagnosing users access issues.
- Familiar with File server management, exchange account management, MS SCCM, internal and hosted applications etc
- Well versed with access administration process for all bank applications.
- Familiar with role based access provisioning and able to assist applications team identify appropriate roles for the new hire.
- Assist with unique/complex security access requests, internal and external audit and disaster recovery testing.
- Able to query active directory and application database to answer access related inquires from users.
- Able to comprehend user's request.
- Able to proactively follow-up with the user and other support teams to provide timely services.
- Put highest priority to client/business request.
- Establish relationship with vendors and other support partners.
- Well versed with at least on access administration process (provisioning, de-provisioning, transfers).
- Execute processes considering the audit and compliance implication.
- Well versed with all access administration process (provisioning, de-provisioning, transfers).
- Monitors AIM mailbox to ensure timely response is provided to users.
- Execute processes considering the audit and compliance implication.
- Perform duties & responsibilities specific to department functions & activities.
- Performs other duties & responsibilities as required or assigned by supervisor.
- Responsibilities include the following:
- 1) adhering to and complying with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.).
- 2) adhering to Bank policies and procedures.
- Completing required training.
- Identifying and reporting potential suspicious activity to the BSA/AML Officer.
- Knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.
- Critical features of this job are described under the items above. They may be subject to change at any time due to reasonable accommodation or other reasons. This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
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Common goals, uncommon potential
As the Vice President of Loan Operations and Product Management, you will provide strategic direction to all areas within Lending Services, with direct management over the Technology Product Support teams. This includes recommending strategies for short- and long-term business growth, overseeing large-scale initiatives and managing teams to create a productive environment.
You will have the opportunity to provide strategic direction for all functions related to the product life cycle of Residential, Consumer, Eagle Lending, Commercial Real Estate and Business Banking loan products and analyze and manage initiatives related to technology.
What you’ll do as a Vice President, Loan Operations and Product Management:
- Provide strategic oversight and leadership to loan operations teams within Lending Services, including technology initiatives.
- Develop and lead strategic initiatives for existing and future lending products that reduce risk and support growth while maintaining a focus on service.
- Lead creative initiatives to support growth and efficiencies within the business model; translate creative concepts into actionable plans to meet the needs of the department.
- Stay current on best practices in the lending industry to ensure that product offerings remain competitive and support the business model of First Republic.
- Manage group cost centers, including variance analysis and cost-reduction goals.
- Design, prepare and present tools to allow line of business managers to effectively manage production.
- Support the Vice President and Manager of Lending Services in managing the team.
- Provide strategic oversight on department-level employee engagement initiatives.
- Manage staff, deliverables and group goals in line with overall company strategy.
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See service from a higher perspective
As a Relationship Manager, you’ll be responsible for developing private client relationships and providing a full complement of banking and financial services, including residential mortgages, other credit facilities, deposits and investment management for our clients in San Diego. You will acquire clients, network with real estate brokers to build relationships, and provide superior service to help clients achieve their financial objectives. You will have the opportunity to take initiative, act entrepreneurially and grow the Bank’s business in a team environment.
What you’ll do as a Relationship Manager:
- Develop new and manage existing client relationships, providing exceptional service that exceeds expectations.
- Network with real estate brokers, build relationships and strengthen First Republic’s reputation.
- Acquire well-qualified clients and advise them on the Bank’s full range of products and services, creating personalized solutions to help them achieve their financial goals.
- Develop full banking and wealth advisory relationships with your clients, incorporating, for example, our broad wealth management platform (which includes excellent experienced portfolio managers as well as an open architecture program for clients who wish to select outside managers), full-service and online brokerage, and robust trust business.
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See service from a higher perspective
As the Platform and Release Support Engineer, you drive strategy and provide early warning and incident resolution, including serving as our subject matter expert for our OnCall platform support team. Using your systems training and issue resolution expertise, you will troubleshoot and provide investigative and alert triage. As a key member of our Digital Platform support team, you will own issues from root cause analysis through resolution and closure, including providing timely updates to business stakeholders.
As a Platform and Release Support Engineer, you will:
- Function as a vital part of the support team to prevent, coordinate and represent incidents through proactive monitoring, issue triage and communication.
- Monitor Dynatrace alerts, respond to incident tickets and triage issues as needed.
- Escalate trouble tickets according to standard operating procedures and provide support to other technicians and engineers.
- Answer inbound calls and emails from client-supporting organizations and external groups and help resolve their issues.
- Create, use and maintain Knowledge Base and Runbook documentation for future reference in troubleshooting problems.
- Provide support during large-scale outages and disaster recovery efforts. (For this reason, you must be able to perform shift work and participate in an on-call rotation).
- Provide support during microservices releases.
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Common goals, uncommon potential
As a Change Management and Communications Lead, you will bring use communication channels such as intranets, presentations, newsletters, email bulletins, video and more to share specialized initiatives internally, creating fun and impactful messages.
What you’ll do as a Change Management and Communications Lead:
- Execute change management strategies for multiple initiatives that may include stakeholder management, risk assessments and definitions of role responsibilities.
- Author or coordinate the development of content (via internal/external partners) across multiple channels that include the staff intranet, social media, email, videos and training presentations and materials.
- Lead the change management and communication efforts for large-scale initiatives requiring coordination with multiple departments at the Bank.
- Analyze current strategies across the Lending Services department and provide recommendations for optimizing existing practices and communication channels.
- Act as an executive coach to the Lending management team to enable them to deliver impactful, consistent and engaging messages to team members and executive audiences.
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Common goals, uncommon potential
As the Digital Technology Senior Mobile Developer, you will execute full stack mobile and responsive mobile web solutions for corporate banking clients.
What you’ll do as a Senior Mobile Developer:
- Perform full stack hands-on mobile development for native mobile app design and implementation (iOS and Android), including system analysis, test-driven application development, unit test, test automation, code review and application maintenance support.
- Code and ship complex new mobile features and apps.
- Establish and maintain strong partnerships with the business and product owners.
- Work with owners and system leads, including Vendor Solutions, to logically design and negotiate solutions and participate in long-term product planning.
- Ensure commitments are met while providing high-quality and cost-effective systems that meet client expectations.
- Adapt digital Agile approach and work with mobile vendor to implement the mobile solution.
- Keep up-to-date on new technology, standards, protocols and tools in areas relevant to the rapidly changing digital environment.
- Work with the application support team and external vendors to ensure all applications are supported according to their Service Level Agreements.
- Troubleshoot and fix issues in production and non-production environments.
- Work with server engineers to design API specs.
- Propose and implement process improvements to make our engineering team even better.
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Common goals, uncommon potential
As a Wire Investigations Manager, you’ll draw on your subject matter expertise in wire operations and management to ensure that the day-to-day operations of the Wire Department and its employees meet First Republic’s high standard of service. You’ll ensure that the team operates at optimum efficiency, with strong and effective controls in place to protect the organization from any potential risk or loss. You’ll have the opportunity to promote, through action, First Republic’s core values and culture while motivating your team members to achieve their personal and team goals as well as those of the Bank.
What you’ll do as a Wire Investigations Manager:
- Manage the workflow of the department to ensure that all transactions are processed accurately and in accordance with internal and external service-level agreements, guidance and expectations.
- Address internal and external service complaints; work to identify issues and find ways to resolve them.
- Maintain positive, open communication and encourage transparency with internal and external partners, including all internal departments and appropriate vendors.
- Ensure that the Wire Department adheres to all appropriate rules, regulations, laws, guidance, policies, standards and procedures issued by internal and external governing agencies. This includes ensuring that all internal policies, standards and procedures are maintained in such a way to keep the Bank in compliance with the relevant directives.
- Work closely with vendors and monitor their performance. This includes escalating production issues appropriately and holding vendors accountable for meeting service-level agreements.
- Recruit, screen and hire Wire Operations employees as needed.
- Provide individual coaching and performance reviews to encourage personal and professional growth.
- Create a succession plan in Wire Operations and develop the employees accordingly.
- Execute on the strategies and action plans for the department, in support of the overall vision and long-term goals of the Bank. This includes providing support for projects and system testing as well as contributing your subject matter expertise as needed.
- Communicate the departmental vision to your team members.
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Common goals, uncommon potential
As an Eagle One for Business, Account Executive, you will help us explore the significant opportunity that exists to expand business and personal banking relationships in each of our key geographies with the Eagle loan product suite. In this role, you will be responsible for helping establish new banking relationships with businesses and, more importantly, the high net worth individuals associated with these businesses, as well as growing relationships with existing clients. In an effort to expand First Republic’s small-business lending portfolio, you’ll focus on building the client base for our Eagle One for Business loan product.
You’ll have the opportunity to work closely with Preferred Banking Offices and Relationship Managers on marketing efforts, joint calls, and follow-up with existing clients and prospects. Further relationship-building opportunities will include obtaining bank deposits; selling additional Eagle Lending products; and providing referrals for investment advisory, trust and other private banking products.
What you’ll do as an Account Executive, Eagle One for Business:
- Develop high-quality Eagle One for Business loans for clients and prospects by partnering with Relationship Managers and Preferred Banking Offices, building referral networks, and identifying new Eagle One for Business loan clients to the Bank.
- Manage your territory’s pipeline of transactions in process, as well as providing client support and vetting the completeness of and completing initial credit analysis on new applications for Eagle One for Business loans.
- Assist your Preferred Banking Office colleagues in business development efforts and calling on clients as well as discovering new opportunities to serve the existing client base.
- Assist your Preferred Banking Office colleagues in reviewing credit requests, obtaining documentation, and coordinating with Credit Analysis and Credit Approval to ensure that the loans are high quality.
- Use critical thinking and independent judgment skills to resolve issues by arriving at alternative solutions and proposals to ensure that the loans are of high quality and that client needs are met.
- Further client relationships by bringing in deposits and referrals for wealth advisory, trust and other banking services.
- Work with the Regional Eagle Lending Sales and Service Manager and Deposit division District Managers to develop and implement promotions and other incentives and strategies to drive in quality business.
- Meet the goals established in your position-specific incentive program, which will emphasize Eagle Lending production, demand deposits, money market accounts and cross-selling the full private banking relationship.
- Create new processes and communication channels to ensure smooth communication and outstanding customer service, and work independently with all constituencies to ensure that issues are resolved, solutions created and transactions closed.
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Common goals, uncommon potential
As an Eagle One for Business, Account Executive, you will help us explore the significant opportunity that exists to expand business and personal banking relationships in each of our key geographies with the Eagle loan product suite. In this role, you will be responsible for helping establish new banking relationships with businesses and, more importantly, the high net worth individuals associated with these businesses, as well as growing relationships with existing clients. In an effort to expand First Republic’s small-business lending portfolio, you’ll focus on building the client base for our Eagle One for Business loan product.
You’ll have the opportunity to work closely with Preferred Banking Offices and Relationship Managers on marketing efforts, joint calls, and follow-up with existing clients and prospects. Further relationship-building opportunities will include obtaining bank deposits; selling additional Eagle Lending products; and providing referrals for investment advisory, trust and other private banking products.
What you’ll do as an Account Executive, Eagle One for Business:
- Develop high-quality Eagle One for Business loans for clients and prospects by partnering with Relationship Managers and Preferred Banking Offices, building referral networks, and identifying new Eagle One for Business loan clients to the Bank.
- Manage your territory’s pipeline of transactions in process, as well as providing client support and vetting the completeness of and completing initial credit analysis on new applications for Eagle One for Business loans.
- Assist your Preferred Banking Office colleagues in business development efforts and calling on clients as well as discovering new opportunities to serve the existing client base.
- Assist your Preferred Banking Office colleagues in reviewing credit requests, obtaining documentation, and coordinating with Credit Analysis and Credit Approval to ensure that the loans are high quality.
- Use critical thinking and independent judgment skills to resolve issues by arriving at alternative solutions and proposals to ensure that the loans are of high quality and that client needs are met.
- Further client relationships by bringing in deposits and referrals for wealth advisory, trust and other banking services.
- Work with the Regional Eagle Lending Sales and Service Manager and Deposit division District Managers to develop and implement promotions and other incentives and strategies to drive in quality business.
- Meet the goals established in your position-specific incentive program, which will emphasize Eagle Lending production, demand deposits, money market accounts and cross-selling the full private banking relationship.
- Create new processes and communication channels to ensure smooth communication and outstanding customer service, and work independently with all constituencies to ensure that issues are resolved, solutions created and transactions closed.
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Additionally, you will:
- Manage closing functions to ensure loan documentation and funding are handled accurately, efficiently and within Department service level agreements.
- Monitor workflow for funders/closers and manage the pipeline for all fundings/closings.
- Assist with doc prep file QC and provide results as feedback to closers.
- Deliver funding/closing report to finance and other departments to ensure that all funds are available at the required time.
- Act as a mentor and subject matter trainer to staff; encourage associate development and advancement.
- Assess current workflow and processes in order to create and implement strategies designed to maximize efficiency and accuracy of the loan closing/funding group.
- Ensure consistent and effective methods of communication are in place to ensure the seamless operation of the group.
- Provide training, conduct performance reviews and complete any other supervisory activities.
- Perform duties and responsibilities specific to department functions and activities or as assigned by supervisor.
- Responsibilities include the following: 1) adhering to and complying with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.); 2) adhering to Bank policies and procedures; 3) completing required training; 4) identifying and reporting potential suspicious activity to the BSA/AML Officer; and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.
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Discover the independence to grow and drive change
As Sarbanes-Oxley (SOX) IT Manager, you will be responsible for leading the IT-related components of the SOX Program and helping to continually enhance the program to keep pace with the dynamic growth of the Bank. You will lead the SOX IT team and take responsibility for the SOX IT risk assessment, the fraud risk assessment, and determining IT in-scope systems and applications, as well as managing the IT team in the execution of IT walkthroughs and controls testing (general controls, application controls, etc.), while also closely coordinating IT SOX-related activities with the Bank’s external auditors.
You will work closely with the SOX Liaisons business unit to ensure that internal controls over financial reporting (ICOFR) are appropriately designed and are operating effectively; that SOX-compliant control documentation is maintained; and that any IT ICOFR deficiencies are assessed for severity, remediated and reported to the SOX Reporting Committee. You will also be an important stakeholder in implementations related to new systems and new accounting standards; your role will include assessing their impact on the SOX Program and/or ICOFR and serving as a business advisor.
You will report to the Vice President, SOX Program and will work with a mix of direct, indirect and co-sourced team members to manage the process. You will also actively participate in decision-making related to the SOX Program.
What you’ll do as SOX IT Manager:
- Work closely with the Vice President, SOX Program and the SOX Business Process Manager in completing the annual SOX scoping and risk assessments, as well as support the fraud risk assessment to ensure compliance with Committee of Sponsoring Organizations of the Treadway Commission (COSO) standards and appropriate scoping and coverage of the SOX Program.
- Coordinate with the IT SOX Liaisons with regard to IT SOX activities, including walkthroughs, testing and remediation activities.
- Lead IT SOX testing, including the identification and documentation of IT SOX controls, in coordination with the SOX Business Process Manager, and assist the Bank in enhancing its documentation.
- Assess IT ICOFR deficiencies, monitor IT remediation activities and determine the effectiveness of IT ICOFR.
- Work closely with the Bank’s Vendor Management group and SOX Liaisons to help identify end user controls and perform Service Organization Control (SOC) 1 report reviews.
- Work closely with the Bank’s external auditors to ensure that the SOX Program meets their requirements in terms of scope, timing and approach, and serve as a key contact for the external auditors related to IT matters.
- Support the Vice President, SOX Program in the preparation of IT-related materials for the SOX Reporting Committee.
- Ensure the SOX Program’s overall quality and consistency as well as appropriate risk management and adherence to the Corporate SOX Policy.
- Support the team as a subject matter expert on IT SOX, COSO and ICOFR in an effort to continuously enhance the program, and assess the potential implementation of a SOX workflow application to automate reporting and systematically connect working papers.
- Work with the Business Process Manager to assess the SOX impact of new initiatives, including system implementations.
- Assist in recruiting, developing and mentoring team members, including providing career-counseling support by sharing information among the SOX Program Office team, transferring knowledge, and providing instructions and guidance as needed.
- Foster and maintain group spirit and high team morale.
- Be viewed as a leader, management consultant and internal controls expert as you build and maintain ongoing relationships with business units.
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- The ideal candidate has a broad skillset in areas like statistics, math, computing, and quantitative modeling.
- Background or experience in finance, business analysis, or financial engineering is a plus, but not required as long as the candidate possesses a strong curiosity for and ability to quickly learn and assimilate new skills as needed.
- Candidates must have an attitude of getting things done and delivering results while keeping long terms goals and objectives in mind.
- To supplement these sophisticated analytical capabilities, candidates need to have solid business acumen and executive-level communication.
- Working with the management analytics team in assisting senior level management in a range of activities including various data analysis projects, strategic planning, data profiling initiatives, application development and vendor evaluation, Executive Management and Board of Directors Reports and presentations, and other analytics activities as needed.
- As part of a longer term team project the analyst will participate in envisioning, designing, planning, and building in-house analytics platforms and interfaces.
