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- Develop high quality Eagle One for Business loans to clients and prospects by partnering with Relationship Managers and Preferred Banking Offices, building referral networks, and identifying new Eagle One for Business loan clients to the bank.
- Manage territories’ pipeline of transactions in process, as well as providing client support, vetting completeness of and completing initial credit analysis on new applications for Eagle One for Business applications.
- Assist Preferred Banking Office personnel in business development efforts and calling on clients as well as mining existing client base for opportunities.
- Assist Preferred Banking Office personnel in reviewing credit requests and obtaining documentation as well as coordination with Credit Analysis and Credit Approval to ensure the loans are high quality.
- Identifying and resolve issues; use critical thinking and independent judgment skills to arrive at alternative solutions and proposals to ensure the loans are of high quality while still ensuring that client needs are met.
- Furthering client relationships by bringing in deposits and referring wealth advisory, trust, and other banking services.
- Work with Regional Eagle Lending Sales and Service Manager and Deposit division District Managers to develop and implement promotions and other incentives and strategies to drive in quality business.
- Goals will be directly related to a position-specific incentive program which will emphasize Eagle Lending production, demand deposits, money market accounts and cross-selling the full private banking relationship.
- Create new processes and communication channels to ensure smooth communications and outstanding customer service. Work independently with all constituencies to ensure that issues are resolved, solutions created and transactions closed.
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- Develop high quality Eagle One for Business loans to clients and prospects by partnering with Relationship Managers and Preferred Banking Offices, building referral networks, and identifying new Eagle One for Business loan clients to the bank.
- Manage territories’ pipeline of transactions in process, as well as providing client support, vetting completeness of and completing initial credit analysis on new applications for Eagle One for Business applications.
- Assist Preferred Banking Office personnel in business development efforts and calling on clients as well as mining existing client base for opportunities.
- Assist Preferred Banking Office personnel in reviewing credit requests and obtaining documentation as well as coordination with Credit Analysis and Credit Approval to ensure the loans are high quality.
- Identifying and resolve issues; use critical thinking and independent judgment skills to arrive at alternative solutions and proposals to ensure the loans are of high quality while still ensuring that client needs are met.
- Furthering client relationships by bringing in deposits and referring wealth advisory, trust, and other banking services.
- Work with Regional Eagle Lending Sales and Service Manager and Deposit division District Managers to develop and implement promotions and other incentives and strategies to drive in quality business.
- Goals will be directly related to a position-specific incentive program which will emphasize Eagle Lending production, demand deposits, money market accounts and cross-selling the full private banking relationship.
- Create new processes and communication channels to ensure smooth communications and outstanding customer service. Work independently with all constituencies to ensure that issues are resolved, solutions created and transactions closed.
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- Develop high quality Eagle One for Business loans to clients and prospects by partnering with Relationship Managers and Preferred Banking Offices, building referral networks, and identifying new Eagle One for Business loan clients to the bank.
- Manage territories’ pipeline of transactions in process, as well as providing client support, vetting completeness of and completing initial credit analysis on new applications for Eagle One for Business applications.
- Assist Preferred Banking Office personnel in business development efforts and calling on clients as well as mining existing client base for opportunities.
- Assist Preferred Banking Office personnel in reviewing credit requests and obtaining documentation as well as coordination with Credit Analysis and Credit Approval to ensure the loans are high quality.
- Identifying and resolve issues; use critical thinking and independent judgment skills to arrive at alternative solutions and proposals to ensure the loans are of high quality while still ensuring that client needs are met.
- Furthering client relationships by bringing in deposits and referring wealth advisory, trust, and other banking services.
- The AE will work with Regional Eagle Lending Sales and Service Manager and Deposit division District Managers to develop and implement promotions and other incentives and strategies to drive in quality business.
- Goals will be directly related to a position-specific incentive program which will emphasize Eagle Lending production, demand deposits, money market accounts and cross-selling the full private banking relationship.
- Create new processes and communication channels to ensure smooth communications and outstanding customer service. Work independently with all constituencies to ensure that issues are resolved, solutions created and transactions closed.
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Additionally, you will:
- Manage closing functions to ensure loan documentation and funding are handled accurately, efficiently and within Department service level agreements.
- Monitor workflow for funders/closers and manage the pipeline for all fundings/closings.
- Assist with doc prep file QC and provide results as feedback to closers.
- Deliver funding/closing report to finance and other departments to ensure that all funds are available at the required time.
- Act as a mentor and subject matter trainer to staff; encourage associate development and advancement.
- Assess current workflow and processes in order to create and implement strategies designed to maximize efficiency and accuracy of the loan closing/funding group.
- Ensure consistent and effective methods of communication are in place to ensure the seamless operation of the group.
- Provide training, conduct performance reviews and complete any other supervisory activities.
- Perform duties and responsibilities specific to department functions and activities or as assigned by supervisor.
- Responsibilities include the following: 1) adhering to and complying with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.); 2) adhering to Bank policies and procedures; 3) completing required training; 4) identifying and reporting potential suspicious activity to the BSA/AML Officer; and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.
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- Work closely with the VP, SOX Program, and the SOX Business Process Manager in completing the annual SOX scoping and risk assessment(s), as well as support the Fraud Risk Assessment to ensure compliance with COSO standards and appropriate scoping and coverage of the SOX Program.
- Coordinate with the IT SOX Liaison(s) as related to IT SOX activities, including walkthroughs, testing, and remediation activities.
- Lead IT SOX testing with the identification and documentation of IT SOX Controls in coordination with the SOX Business Process Manager, and assist the business in enhancing their documentation.
- Assess IT ICOFR deficiencies and monitor IT remediation activities. Conclude on the effectiveness of IT ICOFR.
- Work closely with the Bank’s Vendor Management group, and SOX Liaisons to help identify End User Controls and SOC-1 report reviews.
- Work closely with the external auditors to ensure the SOX Program meets their requirements in terms of scope, timing and approach; be a key contact for the external auditors related to IT matters.
- Support the VP, SOX Program in the preparation of IT related materials for the SOX Reporting Committee.
- Ensure the overall quality, consistency, risk management and adherence to the Corporate SOX Policy.
- Support the team as a Subject Matter Expert on IT SOX, COSO, ICOFR, for the continuous enhancement of the Program with the potential implementation of a SOX workflow application to automate reporting and systematically connect workpapers.
- Work with the Business Process Manager to perform assessment(s) of SOX impact of new initiatives, including system implementations.
- Assist in recruiting, developing and mentoring staff, including career-counseling support by sharing information among the SOX Program Office team, transferring knowledge and providing instructions/guidance as appropriate. Foster and maintain group spirit and high team morale.
- Be viewed as a leader, management consultant and internal controls expert as part of building and maintaining ongoing relationships with business units.
- Responsibilities also include the following: 1) adhering to and complying with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.), 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting potential suspicious activity to the BSA/AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.
DISCLAIMER: Critical features of this job are described under the items above. They may be subject to change at any time due to reasonable accommodation or other reasons. This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
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- Prepare monthly forecasts of entire balance sheet and income statement presented to senior management.
- Develop annually the Bank’s 5-year business plan, which includes gathering forecasting assumptions, running projections in the asset-liability management system, and presenting results to senior management.
- Support month end, 10-Q/10-K, board, and regulatory reporting during regular business cycles.
- Build and utilize various internal models for business planning and monthly forecasting.
- Continuously seek out opportunities for process improvement.
- Analyze large data sets, summarize results and highlight key findings.
- Develop ad hoc reports as requested by senior management and the C-suite.
- Perform duties & responsibilities specific to department functions & activities or as assigned by supervisor.
- Responsibilities include the following: 1) adhering to and complying with the applicable, federal and state laws, regulations and guidance, including those related to Anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.) 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting suspicious activity to the AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.
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Demonstrates thorough knowledge of all branch operations and banking policies and procedures
- Processes customer transactions according to branch policies and procedures
- Files and maintains bank records in compliance with branch policies and procedures
- Prepares and balances daily work, bank deposits, ATM and Night Depository
- Participates in maintenance of the branch office to represent the office in a positive manner
- Creates a memorable customer experience for current and potential customers
Demonstrates thorough understanding of all banking products and customer needs
- Promotes and cross-sells new banking products and services to customers
- Understands customer needs to refer them to Relationship Managers, Preferred Bankers, and Trust Officers
- Establishes and maintains professional relationships with customers to ensure repeat and referral business
- Actively contributes to the attainment of individual and branch sales goals
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- The ideal candidate has a broad skillset in areas like statistics, math, computing, and quantitative modeling.
- Background or experience in finance, business analysis, or financial engineering is a plus, but not required as long as the candidate possesses a strong curiosity for and ability to quickly learn and assimilate new skills as needed.
- Candidates must have an attitude of getting things done and delivering results while keeping long terms goals and objectives in mind.
- To supplement these sophisticated analytical capabilities, candidates need to have solid business acumen and executive-level communication.
- Working with the management analytics team in assisting senior level management in a range of activities including various data analysis projects, strategic planning, data profiling initiatives, application development and vendor evaluation, Executive Management and Board of Directors Reports and presentations, and other analytics activities as needed.
- As part of a longer term team project the analyst will participate in envisioning, designing, planning, and building in-house analytics platforms and interfaces.
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- Responsible for the design, implementation and maintenance of Enterprise Access Management Infrastructure in support of internal facing enterprise applications.
- Responsible for the continuous onboarding of applications to further integrate with existing Access Management technologies.
- Works with minimal supervision on complex implementations and projects.
- Works closely with Application Engineering management and technical leadership serving as an expert resource, bringing forth opportunities to leverage Access Management technologies to improve processes, resolve emerging business requirements and influence decisions regarding business process change.
- Provide documentation for both production and disaster recovery procedures for each project, as well as take part in regular disaster recovery and business continuity tests.
- Provides support and maintains written resolutions to frequent problems as they relate to Access Management in use within the bank.
- Researches, resolves and responds to escalated trouble tickets and end-user support calls. This includes reviewing and resolving assigned trouble tickets and effectively communicating status and resolution details to ensure user satisfaction and productivity.
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Branch Operations
- Supports the Branch Manager by overseeing the efficient operation of the branch ensuring all operational functions are completely and properly performed by the staff
- Utilizes all available resources to provide the best solution to ultimately enrich and create a memorable customer experience
- Assists Personal Bankers with policies, procedures, products, systems and banking transactions
- Monitors branch service quality levels and coaches staff to achieve appropriate levels
- Continually reviews operating procedures and practices in order to identify possible deficiencies and improve efficiency
- Audit branch transactions according to branch policies and procedures
Sales, Business Development & Customer Service
- Responsible for checking account and deposit growth
- Promotes and introduces new banking products and services to customers
- Understands customer needs to refer them to Relationship Managers, Preferred Bankers, and Trust Officers
- Establishes and maintains professional relationships with customers to ensure repeat and referral business and minimize customer attrition
- Proactively seeks ways to develop and expand customer relationships in order to build a book of business and contribute towards meeting individual and branch sales goals
- Actively participates in branch sales promotions
Management
- Assists and supports the Branch Manager in leading a team of sales and service professionals to meet and exceed sales goals and customer satisfaction goals
- Organizes the daily workflow of the department. Provides daily supervision and assistance to Personal Bankers in order to maintain quality staffing and high customer service levels
- Assists and supports Branch Manager in fostering a team environment in which all employees can perform to their full potential
- Assists and supports Branch Manager in supervising and coaching teams on professionalism, sales techniques, service expectations and compliance guidelines
- Assist and supports Branch Manager in the selection, training, supervision, and evaluation of branch staff, provides input to bonus payments and other compensation actions
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- Offer to our clients a full range of Bank’s products through in-depth knowledge, and consistently provide service and products based on client needs
- Establish and maintain professional relationships with customers to ensure repeat and referral business
- Provide high-level customer service to current and potential customers
Branch Support
- Process customer transactions according to branch policies and procedures
- Prepare and balance daily work, bank deposits, ATM and Night Depository
- File and maintain bank records in compliance with branch policies and procedures
- May provide assistance to other branches as needed
Compliance
- Responsibilities include the following: 1) adhering to and complying with the applicable, federal and state laws, regulations and guidance, including those related to Anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.) 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting suspicious activity to the AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank
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- Lead and participate in sales activities relating to Private Equity Safekeeping, custody and escrow services.
- Evaluate each prospective business for suitability, risk, profitability and complexity of service delivery with full consultations with the relationship manager referring the business.
- Recommend acceptance or rejection of prospective business to management.
- Carry out all account administrative duties either directly if appropriate or supervise activities conducted by others affecting the account and to act as a resource for other members of the team.
- Maintain knowledge of SunGard operating system, Microsoft Office and other technology to complete responsibilities.
- Identify any issues or problems in an account and promptly bring them to the attention of management.
- Provide continuing input to administrative policy and procedures manual.
- Open all new private equity, custody and escrow accounts in a timely manner and prepare timely reviews for all accounts. Ensure all required AML/KYC documentation are obtained in a timely manner.
- Communicate with account principals, beneficiaries, accountants and other third parties as required. Keep FRTC members informed about account administration or operational issues.
- Participate and contribute to departmental activities designed to improve the account management process, such as TAC and the training conducted by FRTC managers.
- Enhance knowledge of Private Equity Safekeeping and standard custody by participating in educational forums as approved by manager, including those offered by FRTC and those available from third parties.
- Interact with other First Republic Bank members to expand their knowledge about FRTC.
- Perform duties & responsibilities specific to department functions & activities.
- Performs other duties & responsibilities as required or assigned by supervisor.
- Responsibilities include the following: 1) adhering to and complying with the applicable, federal and state laws, regulations and guidance, including those related to Anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.) 2) adhering to Bank and FRTC policies and procedures, 3) completing required training, 4) identifying and reporting suspicious activity to the AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.
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- Outside business development calls with Relationship Managers
- New business development calls for self-sourced portfolio
- Cash Management presentations and demonstrations
- Detailed analysis and comparison of current banking relationship
- Opening new accounts
- Transitioning the client over to the Bank, ensuring a smooth transition
- Responsible for obtaining all required documentation
- Provide on-going excellent customer service including hand-holding the top 10% of the RM’s client base
- Maintain and deepen existing customer relationships increasing current products per client
- Thorough knowledge of existing bank products and keeping up to date with new products and services
- Perform duties & responsibilities specific to department functions & activities
- Performs other duties & responsibilities as required or assigned by supervisor
- Adhering to and complying with the applicable, federal and state laws, regulations and guidance, including those related to Anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.)
- Adhering to Bank policies and procedures
- Identifying and reporting suspicious activity to the AML Officer
- knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank
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- Offer to our clients a full range of Bank’s products through in-depth knowledge, and consistently provide service and products based on client needs
- Establish and maintain professional relationships with customers to ensure repeat and referral business
- Provide high-level customer service to current and potential customers
Branch Support
- Process customer transactions according to branch policies and procedures
- Prepare and balance daily work, bank deposits, ATM and Night Depository
- File and maintain bank records in compliance with branch policies and procedures
- May provide assistance to other branches as needed
Compliance
- Responsibilities include the following: 1) adhering to and complying with the applicable, federal and state laws, regulations and guidance, including those related to Anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.) 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting suspicious activity to the AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank
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Responsibilities and Duties
- Prepare schedules (for earnings release, 10-Q, 10-K, Basel III regulatory disclosures, Call Report, internal management reports) and disclosures in accordance with SEC, FDIC or internal reporting requirements and organize/maintain applicable supporting documentation for every filing. For areas of responsibility, proactively make enhancements to reporting processes.
- Research technical guidance and communicate conclusions regarding accounting and regulatory reporting issues.
- Perform financial accounting analyses as necessary.
- Monitor accounting and regulatory developments and the resulting reporting implications. Collaborate with Accounting Policy and other functional groups (for example, Accounting, Finance,
- Credit Administration, Loan Servicing, Deposit Services) to implement changes in reporting processes.
- Lead or assist with special accounting/reporting projects as assigned.
- Maintain strong internal controls over financial reporting; update procedures and internal control matrices; ensure clean audit trails and adequate documentation for all financial reports.
- Perform duties & responsibilities specific to department functions & activities.
- Performs other duties & responsibilities as required or assigned by supervisor.
- Responsibilities include the following: 1) adhering to and complying with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.), 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting potential suspicious activity to the BSA/AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.
Disclaimer
Critical features of this job are described under the items above. They may be subject to change at any time due to reasonable accommodation or other reasons. This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
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- Build data pipelines that collect, connect, centralize, and curate data from various internal and external data sources
- Manage and extend a reliable, effective, and scalable data infrastructure
- Work closely with analysts, data scientists, and product engineers to understand business needs and design/maintain scalable data models
- Partner with leadership and stakeholders to develop and execute various reporting packages and ad hoc requests
- Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business solutions
- Use predictive modeling to increase and optimize customer experiences, revenue generation, ad targeting, and other business outcomes
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- Develop data and analytics strategy to deepen client relationships and drive further business growth
- Work closely with leaders and stakeholders across product, sales, and marketing to support and implement high-quality, data-driven decisions
- Be a champion for data accuracy and consistent reporting by designing and creating optimal processes and procedures for our growing analytics organization
- Oversee the design and delivery of reports and insights that analyze business functions and key operations and performance metrics
- Mine and analyze data from company databases to drive optimization and improvement of product development, marketing techniques and business strategies
- Use both descriptive and predictive modeling to increase and optimize customer experiences, revenue generation, underwriting as well as other business outcomes
- Develop and manage our company’s A/B testing framework and drive towards data-founded conclusions
- Hire and mentor a team of data scientists, data engineers and data analysts to expand the impact of data and drive business insights
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- Offer to our clients a full range of Bank’s products through in-depth knowledge, and consistently provide service and products based on client needs
- Establish and maintain professional relationships with customers to ensure repeat and referral business
- Provide high-level customer service to current and potential customers
Branch Support
- Process customer transactions according to branch policies and procedures
- Prepare and balance daily work, bank deposits, ATM and Night Depository
- File and maintain bank records in compliance with branch policies and procedures
- May provide assistance to other branches as needed
Compliance
- Responsibilities include the following: 1) adhering to and complying with the applicable, federal and state laws, regulations and guidance, including those related to Anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.) 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting suspicious activity to the AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank
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- Offer to our clients a full range of Bank’s products through in-depth knowledge, and consistently provide service and products based on client needs
- Establish and maintain professional relationships with customers to ensure repeat and referral business
- Provide high-level customer service to current and potential customers
Branch Support
- Process customer transactions according to branch policies and procedures
- Prepare and balance daily work, bank deposits, ATM and Night Depository
- File and maintain bank records in compliance with branch policies and procedures
- May provide assistance to other branches as needed
Compliance
- Responsibilities include the following: 1) adhering to and complying with the applicable, federal and state laws, regulations and guidance, including those related to Anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.) 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting suspicious activity to the AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank
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- Complete ownership of Deposit Academy, Tier 2. Could be expanded to include other tiers.
- Developing training curriculum and facilitating the learning process for all deposit personnel.
- Responsible for delivering key program goals and administrating the participant program, including tracking and monitoring participant’s progress.
- Working with HR, developing a certification program to accompany each training curriculum to insure future success for all bankers and clients. Should a banker fail to be certified after 3 tries, they may be subject to termination.
- Staying in tune with all changes to deposit products and services and changing training programs accordingly to support banks’ goals.
- Act as an intermediary between the bank’s salesforce, back office and other trainers to share banker feedback for enhancement opportunities.
- Act as a change agent for improved bank performance.
- Serves as training manager to support and coordinate all “Academy” training initiatives for the Bank’s Deposits (PBTLs, PBs, PBAs, PBCS and PBO staff. Maintains project documentation, timeline, and status update communications as required. Establishes and achieves “Academy” Best in Class outcome.
- Works with upper management to obtain information from all available resources to prepare training curriculum, programs and materials as identified. Includes providing learning expertise, considers and offers alternative training design and delivery options, and support documentation, training, training assessment and recommendations.
- As it relates to the “Academy”, the Training Manager directs and guides designated training specialist(s), including other bank designated trainers or consultants that may be needed on occasion.
- Perform duties and responsibilities specific to Academy functions and activities or assigned by management.
- Other responsibilities include the following: 1) adhering to and complying with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.), 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting potential suspicious activity to the BSA/AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.
